Sales Operations Coordinator
Catapult Sports•Boston, MA
•$43,575 - $87,150•Onsite
About The Position
Catapult is seeking a talented and inquisitive Sales Operations Coordinator to support day-to-day sales operations and process execution for their NAM & LATAM regions. This role, based in Boston, will focus on supporting deal flow, maintaining data accuracy, and assisting with operational and enablement projects. The ideal candidate is detail-oriented, eager to learn, and comfortable supporting daily operational work in a fast-paced environment.
Requirements
- Working knowledge and experience using Salesforce, preferably CPQ. Understanding how to navigate opportunities, quotes and reports.
- Able to learn systems and new processes quickly and assist others in understanding standard processes and best practices.
- Ability and comfortability working independently on assigned tasks and escalating when necessary.
- Ability to follow established processes and manage routine operational tasks and escalate issues accordingly.
- Ability to build consistent, trusted working relationships with the sales teams you support, and to represent their day-to-day needs back to the wider team.
- Clear written and verbal communication skills and the ability to document issues effectively.
- Strong attention to detail, time management and the ability to manage multiple tasks and requests in a fast-paced environment.
- In order to effectively partner with our LATAM sales teams, the ability to converse in Spanish is a requirement for this role.
Responsibilities
- Provide operational support for sales opportunities, assisting with deal processes and escalating complex scenarios and issues as needed.
- Follow established sales operations processes, and help to identify gaps and issues and documenting them in JIRA for review.
- Provide Sales Operations support for the NAM and LATAM sales regions, working with Account Managers and Sales Leadership.
- Assist with testing new system functionality and documenting feedback or issues for review before rollout.
- Help maintain and contribute to the creation of process documentation and enablement resources.
- Support booking accuracy and data hygiene by following defined processes.
Benefits
- Generous paid leave
- Recognized company holidays
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
