Sales & Operations Coordinator

A-Staffing • Torrance, CA

40d • Onsite

About The Position

A leading Japanese travel agency is looking for a motivated, detail-oriented Sales & Operations Coordinator to join the team. The role involves handling both outbound and inbound travel arrangements, as well as sales-related activities. The ideal candidate will support clients with travel planning, booking, and coordination while also engaging in customer-facing sales activities.

Requirements

• Professional fluency in both Japanese and English (Written and Verbal) is required.
• Strong interpersonal skills with the ability to communicate effectively with local American vendors and Japanese clients.
• High level of accuracy in data entry and scheduling.
• Ability to think on your feet and handle unexpected changes or issues calmly and professionally.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• A deep understanding of Japanese hospitality (Omotenashi) and American business culture.
• Must have a valid work permit in the U.S.
• Visa sponsorship is not available.

Nice To Haves

• 1-2 years of travel industry experience preferred, but we welcome candidates with strong potential!

Responsibilities

• Manage inbound and outbound travel arrangements for individual and corporate clients
• Handle travel bookings, reservations, and itinerary coordination
• Respond to customer inquiries and provide travel consultation/support
• Support sales activities including client communication and follow-ups
• Coordinate with vendors, airlines, and travel partners as needed
• Ensure smooth execution of travel services and high-quality customer experience
• Perform other related duties and support various departments as needed to ensure the success of company projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed