Sales Operations Coordinator

Rhinegeist Brewery•Cincinnati, OH

3d•Hybrid

About The Position

The Sales Operations Coordinator manages many critical processes across multiple departments. This role is responsible for state and wholesaler level brand registration of Rhinegeist’s full portfolio of beverages. Additionally, they will build product pricing, maintain wholesaler records and product pricing, and manage beer order fulfillment. Candidates must be highly organized, thrive in a deadline-driven environment, and work closely with Wholesalers, Sales Operations, Managers, and Warehouse teams to ensure wholesalers receive ordered products in a timely and compliant manner.

Requirements

High school diploma / GED or equivalent
Excellent communication, customer service, and time management skills to adhere to deadline driven duties
Highly organized with the ability to multitask and adapt to changing priorities
High proficiency in Microsoft Excel and Google Suite
Strong analytical skill set

Nice To Haves

2+ years of experience in logistics, inventory management, or compliance
Experience with Encompass ERP, VIP and the full Microsoft Office Suite

Responsibilities

Work with Sales leadership to manage the input and set up of retail and distributor pricing
Build the corresponding pricing into Encompass
Maintain an accurate and accountable pricing file for the organization
Maintain state brand registration for Rhinegeist’s full portfolio of beverages
Manage the Wholesaler New Item Form (NIF) process
Maintain registration documentation and status tracking sheets for item setup by state and wholesaler
Provide customer DOP trainings and support
Process sales sample requests
Attend Post Production Meetings to gather pertinent information related to new products
Maintain wholesaler customer records and pricing information within Encompass ERP
Manage Encompass product linking, Continuing Encompass education and training
Manage a weekly beer order process for field sales
Digital order building and fulfillment
Build orders based on incoming orders, rate of sale, availability, and release timing — mindful of wholesaler weeks of supply
Understand weekly Inventory Sync process
Build sales plans into planned shipments and availability; provide weekly Seasonal Plan execution updates
Follow process for PO Dashboard updates critical to Freightgeist/delivery and financial projections
Work with Sales and Operations to maximize FTL (Full Truckload) opportunities
Proactively manage beer “Left to ship”, assuring volume planned is ordered
Assist with active SKU management to support brand transitions