Sales Operations Coordinator

MSI Computer Corp • City of Industry, CA, US, CA

18d • $24 - $33 • Onsite

About The Position

Micro-Star International (MSI™) is a leading designer and manufacturer of motherboards, interface cards, and barebones. As a vital link in the chain of cutting-edge technology, MSI™ maintains the principle of "Award-winning product quality and outstanding customer service," positioning itself as one of the Top 5 motherboard/video card manufacturers globally. This role supports the Sales team to improve efficiency and grow sales revenue by responding to inquiries, working cross-functionally, and managing customer issues.

Requirements

• Associate Arts/Science degree (AA/AS) or Bachelor’s degree (BA/BS)
• 3+ years of sales, customer service experience with Bachelor’s degree, OR 5+ years of relevant working experience with Associate Arts/Science degree.
• Organized and detail oriented
• Excellent written and verbal communication skills in English
• Bilingual in Mandarin
• Proficient in Microsoft Office
• Ability to adapt, prioritize and multi-task
• Works well as individual and with sales teams
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

• Support the Sales team with all related to sales activities to improve efficiency and grow sales revenue.
• Respond to inquiries such as order status, shipment schedules, account applications, co-op applications, product availability, pricing and quoting.
• Work cross-functionally with production, accounting, logistics and marketing teams.
• Follow up on weekly backorder list and review with order processing team.
• Handle customer issues, inquiries, samples and returns.
• Perform other job duties as manager assigned.

Benefits

• Competitive base pay
• Performance bonus
• 10 days of paid national holidays
• Paid time off (sick + vacation)
• 100% covered Medical, Dental, Vision, and Basic Life AD&D Insurance for employee, with optional dependent coverage
• 401K retirement plan with employer match
• Employee engagement and annual event

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree