Sales Operations Coordinator

Triumph Motorcycles America Ltd.Atlanta, GA
Onsite

About The Position

This role ensures that all motorcycle orders are processed and motorcycles are shipped to North American dealers daily. This role offers solutions to Sales Management, Regional Managers, and dealers daily in regard to all aspects of Bike Distribution.

Requirements

  • Knowledge of AS400 and Infor systems and knowledge of all programs related to motorcycles
  • Working knowledge of Microsoft Office, Word, Excel, Case System Management, and Access
  • Average to above average typing skills
  • Excellent communication skills, both written and verbal
  • Keen decision making abilities to be able to quickly determine resolutions to any Bike Distribution related issues

Nice To Haves

  • Triumph Academy
  • TOL (Triumph Online)
  • AS400
  • LN
  • Microsoft Dynamics
  • Workplace communication and policies

Responsibilities

  • Daily motorcycle shipments to North American dealers
  • Invoicing motorcycles shipped
  • Receiving financial approval from wholesale finance suppliers (primarily Wells Fargo and North Point)
  • Printing/mailing MSO’s associated with motorcycles shipped
  • Uploading invoices and MSO’s for shipped motorcycles to dealer portal
  • Review North American dealer new order and order change requests
  • Manage the Motorcycle Autostock program for United States and Canada
  • Review and respond in a timely manner to cases submitted via Microsoft Dynamics, emails and phone calls from RMs and dealers related to the Bike Distribution department
  • Weekly updates of the UBL (Uncrated Bike List) report; prepping aged motorcycles on the Uncrated Bike List to be sold, and coordinating their shipping as required, Managing terminated dealer inventory repurchase and sale as UBL.
  • Entering Autostock and Forward orders for dealers
  • Warranty Registration Corrections
  • Managing inventory updates and system uploads of incoming motorcycle shipments
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