Sales Operations Coordinator

Levi Strauss•San Francisco, CA

4d•Hybrid

About The Position

Join Levi's sales operations team to support and evolve the platforms that power how our wholesale teams engage customers across North America. This role sits at the center of Sales, Product, and Merchandising, helping deliver seamless seasonal launches, improve user experience, and drive adoption of internal and external B2B tools. You will play a key role in ensuring our digital platforms are accurate, reliable, and continuously improving to support our ambitious business growth.

Requirements

2+ years experience in eCommerce, digital operations, retail, or wholesale environments
Supported digital tools, platforms, or systems used by internal or external users
Worked with cross-functional partners such as Sales, Product, Merchandising, or Marketing
Navigated and evolving processes in fast-evolving business environments
Identified and triaged platform or process issues and partnered with technical teams on resolution
Maintained product data, site content, or merchandising accuracy across platforms
Contributed to seasonal launches, go-to-market execution, or platform updates
Used Excel in data-driven workflows and operational tasks; familiarity with JIRA, Confluence, or SharePoint
Approached work with a learning mindset, remained effective through change, and operated with integrity

Responsibilities

Support daily operations of Levi's B2B digital platforms used by sales teams and customers across the U.S. and Canada
Coordinate seasonal launches by managing product data, content, and site readiness aligned to go-to-market timelines
Partner with Sales to understand business needs and translate them into requirements for Product and IT teams
Serve as a liaison between Sales and Product, ensuring communication of updates, priorities, and outcomes
Monitor platform performance and user experience, identify issues, and coordinate resolution with technical teams
Ensure accuracy of product and marketing content across platforms, including images, descriptions, and other assets
Support user onboarding, training, and ongoing communication to drive adoption and effectiveness of digital tools
Manage user access, permissions, and platform configuration to support evolving business needs
Identify opportunities to streamline workflows, improve processes, and reduce manual effort
Contribute to ongoing platform enhancements by capturing feedback, supporting UAT, and documenting business needs