Sales Operations Coordinator

Catapult Sports•Boston, MA

2d•Onsite

About The Position

Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT RELATIONSHIP BUILDING AND DRIVING PROCESS EFFICIENCY: We are looking for a talented and inquisitive Sales Operations Coordinator to support day to day sales operations and process execution for our NAM & LATAM regions. Based in Boston, this role focuses on supporting deal flow, maintaining data accuracy and assisting with operational and enablement projects. The ideal candidate is detail oriented, eager to learn and comfortable supporting day to day operational work in a fast paced environment.

Requirements

Working knowledge and experience using Salesforce, preferably CPQ. Understanding how to navigate opportunities, quotes and reports
Able to learn systems and new processes quickly and assist others in understanding standard processes and best practices
Ability and comfortability working independently on assigned tasks and escalating when necessary
Ability to follow established processes and manage routine operational tasks and escalate issues accordingly
Ability to build consistent, trusted working relationships with the sales teams you support, and to represent their day to day needs back to the wider team
Clear written and verbal communication skills and the ability to document issues effectively
Strong attention to detail, time management and the ability to manage multiple tasks and requests in a fast paced environment
In order to effectively partner with our LATAM sales teams, the ability to converse in Spanish is a requirement for this role

Responsibilities

Provide operational support for sales opportunities, assisting with deal processes and escalating complex scenarios and issues as needed
Follow established sales operations processes, and help to identify gaps and issues and documenting them in JIRA for review
Provide Sales Operations support for the NAM and LATAM sales regions, working with Account Managers and Sales Leadership
Assist with testing new system functionality and documenting feedback or issues for review before rollout
Help maintain and contribute to the creation of process documentation and enablement resources
Support booking accuracy and data hygiene by following defined processes