Sales Operations Associate

Future Publishing
•$40,000 - $56,000•Remote

About The Position

Future B2B is seeking a Sales Operations Associate to support sales operations across newsletters, digital advertising, lead generation, webinars, and live events. The role supports sales teams serving major companies and growing startups, using sales systems and data to maintain accurate commercial workflows and provide a strong client experience. This is a remote, U.S.-based role, with hiring limited to the listed eligible states.

Requirements

  • Experience managing sales operations, order processing, or commercial billing workflows.
  • Proficiency with Salesforce, Google Workspace, Google Sheets, Microsoft Excel, and Slack.
  • Strong data accuracy skills and the ability to maintain clean sales contract records.
  • Ability to resolve billing queries and coordinate cross-functional revenue workflows.
  • Strong written communication skills for clear updates to internal and external partners.
  • A relevant degree or equivalent practical business experience.
  • Ability to work remotely within the United States.

Responsibilities

  • Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
  • Manage pre-sale advertising inventory for multi-channel digital campaigns.
  • Ensure sales orders meet contracting, approval, payment-term, and credit-control standards.
  • Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
  • Manage the month-end close process for designated account teams in collaboration with delivery units.
  • Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Uncapped leave.
  • Share of company profits through a bonus when targets are met.
  • Referral reward when a referred candidate joins Future.
  • Well-being support through Colleague Assistant Programs.
  • Opportunity to purchase company shares through the Share Incentive Plan.
  • Opportunities for bonus and commission.
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