Sales Operations and Planning Specialist (San Jose, CA)
SK hynix America•San Jose, CA
•$70,000 - $90,000•Onsite
About The Position
SK hynix America is seeking a detail-oriented Sales Operations and Planning Specialist to manage the end-to-end order fulfillment process and supply chain coordination. The role connects the SK hynix America team, corporate headquarters, and customers, supporting smooth logistics, precise data analysis, and efficient communication for the semiconductor business. The position is onsite in San Jose, California; relocation support is not available.
Requirements
- Excellent verbal and written communication skills.
- Strong proficiency with office software, including PowerPoint, Excel, and Word.
- Experience using SAP for sales operations.
- Experience with sales operations processes, logistics, and inventory management.
- Proficiency in Microsoft Excel, including data analysis, formulas, and reporting; Excel skills will be assessed during the interview.
Nice To Haves
- BA/BS degree preferred.
- At least 5 years of sales operations experience in the semiconductor industry preferred.
- Bilingual proficiency in English and Korean preferred.
Responsibilities
- Manage orders from entry in SAP through final shipment.
- Handle order creation, RMAs, sample distribution, and sales analysis; interact directly with customers regarding order acknowledgements and delivery schedules.
- Maintain communication with headquarters throughout the logistics cycle from factory to customer and coordinate with headquarters to ensure materials are provided according to schedule.
- Work closely with Sales Account Managers, Accounting, Logistics, and Operations Managers on product planning and order management.
- Provide management, marketing, and sales with information on product support from headquarters, backlog issues, and potential schedule issues.
- Consolidate and analyze customer forecasts, monthly sales tracking, order backlogs, and other sales-related data.
- Secure customer data to open new accounts or increase credit limits.
- Maintain communication with customers to ensure product requirements are met in a timely manner.
- Perform hub reconciliation.
- Prepare ad hoc and periodic reports on business progress.
- Communicate with technical marketing and sales to resolve open issues efficiently and promptly.
Benefits
- Top-tier health insurance at no employee cost.
- Paid time off, company holidays, parental leave, and Happy Fridays.
- 401(k) matching.
- Flexible Spending Account for health care and dependent care.
- Educational reimbursement up to $10,000 per year.
- Donation matching and volunteering opportunities.
- Corporate discount programs.
- Free breakfast, lunch, and dinner for employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
