Sales Operations Analyst

Dealer Tire•Remote Ohio, OH

2d•Onsite

About The Position

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in! As a Sales Operations Analyst I, your essential job functions will include gathering, managing, and understanding data, reporting and support, and facilitation and implementation.

Requirements

Bachelor’s degree required, preferably in Business, Mathematics, Engineering or related field
Ability to work as a team player towards mutual goals
Well organized, self-starter who eagerly approaches new challenges
Demonstrates good interpersonal, verbal and written communication, and time management skills
Ability to deliver under tight deadlines in rapidly changing business environment
Proficient in MS Office (Excel, Word, Power Point)

Nice To Haves

1-2 years of experience in a related field preferred
Experience with programming languages for statistics and automation (R or Python) is a plus
Familiarity with data-access languages (SQL, SOQL) is a plus
Familiarity with OBIEE, Salesforce or Google Analytics platforms is a plus

Responsibilities

Define the goals of analysis activities, and coordinate the collection of appropriate data from databases—understand and assess business situations from an information perspective
Evaluate, improve, and build on existing information schemas—work to make operations data accessible and useful across the sales team
Collaborate with sales team members to identify and pursue performance opportunities
Interpret reports and assist sales staff and sales management in understanding underlying data and analysis
Support the account maintenance process to ensure all information is accurate and available
Maintain & audit critical sales data through the appropriate IT systems and departments
Take ownership of assigned areas for reporting and analysis
Internal end-user point-of-contact for ad hoc information requests—assemble and distribute operational reports and performance metrics
Support the automation of reporting, and the building of new metrics and dashboards
Support the sales team with data questions and/or issues that need resolution
Work collaboratively with members of the sales team to analyze data and possible implications - what's the situation mean & what to do
Contribute to the evaluation and development of new capabilities
Assist with initiatives to enhance, improve or correct system functionality
Participate in the development and pilot of sales processes, approaches and methods to understand what works and help determine long term solutions to support the sales team
Help facilitate group meetings, coordinate feedback, testing and promotion in support of projects