Sales Operations Analyst
About The Position
The Sales Operations Analyst Branded OTC will be responsible for leading the project team in all pre-commercialization activities and to support post-launch activities for Aurohealth OTC Brands in both US and Canada. This role will also create processes and procedures for all customer required ongoing/new programs and databases to allow the company to be efficient and proactive. In addition, the Analyst will work with internal departments and suppliers to create and/or optimize other procedures/projects to meet customer needs and manage company resources (i.e. artwork, product obsolescence, social and GMP audit schedules, tradeshows, etc.). The Analyst will be an integral part of the AuroHealth Branded OTC Team reporting to Head of Consumer Health, North America.
Requirements
- Minimum of 2 years of industry experience and/or additional project management training.
- Relevant experience in pharmaceuticals, OTC or CPG industries desirable.
- Computer literate using Microsoft Project/Office products.
- Must be able to effectively present information and respond to questions from groups of managers, customers, and other employees of the organization.
- Must be able to read, analyze, and interpret common scientific/technical journals, technical and financial reports, and legal documents.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graph.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to use office equipment such as computers, phones, copiers, fax machines.
- Excellent written and oral communication skills.
Nice To Haves
- Experience in Pharmaceuticals, OTC, CPG or Manufacturing.
- Experience in Quality Control and Operations.
Responsibilities
- Manage commercialization of marketing products/projects from inception to post launch maintenance requirements.
- Communicate ongoing project status to appropriate company personnel using team meetings.
- Publish key decisions and discussion points; Follow Action Items to Completion
- Facilitate decision-making and conflict resolution within the project teams and management.
- Coordinate internal recall procedures; Respond to customers as needed.
- Create and maintain Bill of Materials for entire product list.
- Maintain and track the timelines of launches and assist in trouble shooting for all cross functional activities
- Assist and gather information for Customer Bids.
- Support commercialization of products by providing the internal support needed to maintain internal and retail portals (such as AMS, Spec Check, WERCs, OneWorldSync). Facilitate and load information required for customer based portals.
- Additional responsibilities or projects may be assigned by the VP Marketing & Analytics.
- Off-Shift & Weekend support may be required as needed to ensure production, projects and site goals are met; predominately via conference calls.
- Travel may be required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
