Sales Operations Analyst

Sophos

10d • $115,000 - $191,000 • Remote

About The Position

We are seeking a detail-oriented and strategic Sales Operations Analyst to join our team. This role is critical in driving the efficiency and effectiveness of our sales organization through data-driven insights and operational support. The ideal candidate will be responsible for territory planning and management, forecasting, pipeline management, and system/tool optimization to support business growth and performance.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field preferred.
• 2–5 years of experience in Sales Operations, Business Operations, or a related analytical role.
• Strong analytical skills with proficiency in Excel, Salesforce (or other CRM systems), Anaplan and BI/reporting tools (e.g., Tableau, Power BI)
• Excellent communication and interpersonal skills with the ability to work across functions and levels.
• Highly organized and detail-oriented with a proactive and problem-solving mindset.

Responsibilities

• Territory Planning & Management
• Develop, implement, and maintain sales territory models to ensure balanced workload and market coverage.
• Partner with sales leadership to evaluate territory performance and make recommendations for optimization.
• Forecasting & Reporting
• Support the development and refinement of sales forecasts by analyzing historical trends, pipeline data, and sales activity.
• Maintain and deliver regular reporting packages for sales leadership, including forecast accuracy, attainment, and trending analysis.
• Collaborate with Finance and Sales to ensure alignment on forecast methodologies and targets.
• Pipeline Management
• Monitor pipeline health, coverage, and movement to provide visibility into sales performance and future revenue.
• Identify gaps, risks, and opportunities within the funnel and recommend actions to improve conversion rates and deal velocity.
• Support sales reps and managers with insights and tools to manage their pipelines effectively.
• Systems & Tools Optimization
• Serve as a key business user and administrator for CRM (e.g., Salesforce) and related sales systems.
• Drive process improvements and system enhancements to streamline sales operations and improve user experience.
• Coordinate with IT and vendors to test, implement, and train on new tools and system updates.

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level