Supervisor, Sales Merchandising

Coke Florida Careers•Fort Myers, FL
•Onsite

About The Position

Coca-Cola Beverages Florida is seeking a Sales Merchandising Supervisor based in Fort Myers. The position supervises and directs the day-to-day activities of Sales Merchandisers and Merchandisers, overseeing timely and accurate orders and maintaining merchandising standards within a designated geographic area. The schedule has a 7:00 a.m. start time, Sunday through Thursday, with Friday and Saturday off. The supervisor supports team performance and staffing, coordinates merchandising plans and labor, and serves as a key contact for ordering and delivery issues. The role also involves outlet visits, market execution monitoring, customer service ticket resolution, technology administration, and communication with store managers and sales leadership. The job description is not exhaustive, and additional duties may be assigned. Employment is at-will.

Requirements

  • High school diploma or GED.
  • Must be eligible to work in the United States.
  • Must be at least 18 years of age.
  • Ability to use and understand mobile applications.
  • Ability to work a variable schedule, including weekends and holidays.
  • Ability to operate a manual or powered pallet jack or lift product; certification as required.
  • Must provide and maintain a personal vehicle for use during working hours.
  • Must have and maintain a valid driver's license.
  • Must have and maintain current vehicle liability insurance as specified by the company.
  • Must have a driving record with no major moving violations in the last three years. Driving records, including minor moving violations, are evaluated according to company guidelines.

Nice To Haves

  • Associate degree or one to two years of college/university education.
  • At least one year of previous sales or merchandising experience.
  • At least one year of experience supervising a small team.
  • Strong attention to detail and follow-up skills.
  • Excellent planning and organization skills.
  • Proficient computer application skills.

Responsibilities

  • Lead huddle calls with sales merchandisers and part-time merchandisers.
  • Visit outlets to check adherence to merchandising standards.
  • Monitor market execution according to the advertising calendar.
  • Track volume for incentives and productivity.
  • Conduct account execution surveys.
  • Close merchandising and replenishment customer service tickets in a timely manner.
  • Manage order transmissions, missed deliveries, dispatch issues, and unscheduled deliveries.
  • Manage technology and device administration.
  • Communicate with store managers about ordering and execution as needed.
  • Serve as the main point of contact for ordering and delivery issues.
  • Communicate routinely with sales leadership.
  • Monitor returns, breakage, damages, and losses (BD&L).
  • Provide field training support for Sales Merchandisers and Sales Merchandiser Relief staff.
  • Transport, replace, and maintain point-of-sale advertising as appropriate for accounts.
  • Comply with company policies, procedures, and applicable laws.
  • Identify and report unsafe working conditions.
  • Train, evaluate, support, and develop team members.
  • Ensure associates complete daily activities on time.
  • Recruit and hire associates, including conducting interviews to maintain staffing levels.
  • Onboard new associates.
  • Schedule Sales Merchandiser and part-time work hours.
  • Plan labor and manage merchandising operating expenses (OPEX) budgeting.
  • Develop weekly merchandising plans, including display execution resource strategy.

Benefits

  • Health, dental, and vision plans through Total Wellness Programs for eligible full-time associates.
  • 401(k) program with company match.
  • Supplemental life insurance.
  • Three weeks of vacation pay.
  • Ten company-paid holidays.
  • Tuition reimbursement.
  • Employee Assistance Programs (EAP).
  • Competitive compensation.
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