Merchandising Supervisor

TJX • Gilford, NH

3d • Onsite

About The Position

The Merchandising Supervisor is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The Supervisor coordinates truck deliveries and merchandise flow to the sales floor, trains and mentors Associates, monitors productivity, and helps prioritize work according to the store plan. The role also maintains backroom organization, merchandising and signage standards, and compliance with applicable recycling and hazardous-waste programs. The Supervisor partners with management on training needs, communicates priorities and progress, supports shrink-reduction and loyalty programs, and promotes a safe work environment.

The position is at the HomeGoods store at 1458 Lakeshore Road, Suite 1, Gilford, New Hampshire. Starting pay is USD $15.00–$15.50 per hour, with actual starting pay dependent on relevant skills, qualifications, and experience.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Able to multitask.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• One year of retail experience.
• Six months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards and ensure Associates process merchandise efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
• Promote a positive internal and external customer experience and a culture of honesty, integrity, and confidentiality.
• Coordinate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Coordinate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organization, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed