Sales & Marketing Coordinator
About The Position
The Sales & Marketing Coordinator supports the sales and catering team with daily administrative functions and helps coordinate the department’s paperwork, correspondence, client materials, events, and travel and tradeshow support. The role also provides administrative assistance to the Executive Club Manager two days a week. The coordinator is expected to maintain a professional appearance, arrive on time, follow clock-in/out procedures, and adhere to hotel policies and procedures. The position requires working knowledge of the hotel’s products, sales office functions, filing system, paperwork flow, and other hotel departments. Daily duties include managing event-related documents and updates, preparing sales information kits, typing and distributing contracts and proposals, and handling incoming Sales Department calls. The coordinator also maintains office supply inventory and prioritizes work to meet deadlines. Additional duties may be assigned by the Sales team as needed.
Requirements
- 2–4 years of experience in catering, sales/service, event service management, or a related field.
- Familiarity and superior skill with software programs, including Microsoft Word, Microsoft Excel, and Delphi.
- Ability to prioritize workload and meet deadlines.
- Developed English skills, both written and oral.
Responsibilities
- Support the sales and catering team with daily administrative functions.
- Maintain working knowledge of the product, sales office functions, filing system, paperwork flow, and functions of other hotel departments; develop interdepartmental relationships.
- Compose and prepare Sales and other delegated correspondence accurately and promptly; proofread correspondence for review and signature.
- Coordinate distribution of memos, correspondence, and other materials generated by the Sales and Catering Department.
- Answer, screen, and qualify incoming Sales Department phone calls with a warm greeting and engaging conversation.
- Maintain office supply inventory, order and organize supplies, and stay within budget.
- Prioritize daily workload to meet deadlines.
- Complete daily duties including reader board updates, packet review and distribution, resumes, menus, dietary cards, divisional weekly schedule, amenities, in-house blocks, catering lead and turn-down entries, guarantee calls, routing add-ons, revised and late event orders, and maintaining the banquet event order binder.
- Prepare and assemble sales information kits and information for current and potential clients.
- Type and distribute contracts and proposals.
- Coordinate Sales travel and tradeshow support.
- Provide administrative support to the Executive Club Manager two days a week.
- Support and adhere to hotel policies and procedures.
- Handle additional duties and responsibilities as needed by the Sales team.
- Report to work on time in proper attire, follow clock-in/out procedures, and maintain a crisp, polished professional appearance.
Benefits
- 401(k)
- 401(k) matching
- Medical, dental, and vision benefits
- Additional supplemental coverages, including short-term disability, long-term disability, and critical illness
- Paid time off
- Holiday pay for 8 holidays
- Birthday pay
- Employee Assistance Program
- Complimentary employee meal
- Onsite parking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
