Sales/Marketing Coordinator

Sonesta International Hotels Corporation • Columbia, WA

1d

About The Position

The Sales/Marketing Coordinator supports the day-to-day coordination of sales, marketing, events, and commercial activities at Sonesta. The role helps keep the hotel connected, visible, and growing by supporting client communication, marketing initiatives, social content, reporting, events, sales coordination, and administrative operations across the commercial team. It is suited to an organized, creative, detail-oriented person interested in developing a career in hospitality sales and marketing. The coordinator works collaboratively across commercial and hotel teams and contributes to guest-focused service and Sonesta’s People People philosophy.

Requirements

• Strong communication, organizational, and interpersonal skills, with a professional and positive attitude.
• Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
• Strong attention to detail and excellent administrative and coordination skills.
• Ability to work collaboratively across departments and support operational and commercial teams.
• Flexible availability, including occasional evenings, weekends, networking events, and hotel functions as needed.
• Passion for hospitality, relationship-building, teamwork, marketing, and creating exceptional guest experiences.

Nice To Haves

• Previous experience in hospitality, hotels, sales, marketing, events, administration, or customer service.
• Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools.
• Creative mindset and interest in branding, marketing, hospitality trends, and guest engagement.
• Strong written communication and presentation skills.

Responsibilities

• Support daily sales and marketing operations, including administrative coordination, client communication, reporting, and event support.
• Assist with business transient, group, catering, and corporate sales activities, including proposals, contracts, site tours, and lead management.
• Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
• Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
• Support planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
• Assist in creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
• Partner with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
• Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
• Respond to client inquiries, coordinate follow-up communication, and help provide exceptional customer service throughout the sales process.
• Maintain sales files, contracts, marketing assets, calendars, and operational systems.
• Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed