Sales Manager

Orangetheory - Franchise #0308•Hackensack, NJ

About The Position

The Sales Manager helps prospective and existing members engage with Orangetheory Fitness by introducing them to the studio, discussing their fitness goals, and supporting their fitness journey. The role focuses on generating and converting leads, selling memberships, and achieving studio revenue and new-join targets. The successful candidate is energetic, goal-oriented, persistent, confident, reliable, and solution-oriented, and provides excellent customer service while building effective relationships with members and prospects. The Sales Manager works with the manager to meet monthly KPIs and collaborates across departments. The role also includes participating in marketing and community outreach, addressing member concerns, and cross-training with the Operations Manager to assist with facility matters such as maintenance and studio cleanliness. Success is measured by meeting revenue targets during the first 30 days, exceeding them thereafter, communicating and collaborating effectively across departments, and achieving new-join targets.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of sales experience; fitness-industry experience is preferred.
  • Strong sales and communication skills.
  • Attention to detail and ability to establish effective working relationships with prospective and existing members.
  • Ability to multitask with minimal supervision.
  • Flexibility and willingness to handle various tasks independently and meet deadlines.
  • Excellent customer service skills.
  • Passion for sales and fitness.

Nice To Haves

  • Sales experience in the fitness realm.

Responsibilities

  • Conduct lead outreach, conversion, and generation.
  • Greet everyone entering the studio with enthusiasm, energy, and knowledge.
  • Give studio tours.
  • Sell memberships to help the studio thrive and meet monthly goals.
  • Follow up with prospective members.
  • Handle member concerns professionally and objectively, with the goal of resolving them.
  • Participate in marketing and outreach events and initiatives.
  • Work with the manager to meet monthly KPIs.
  • Cross-train with the Operations Manager to help address facility issues, including studio maintenance and cleanliness.
  • Contribute to meeting or exceeding studio revenue targets and achieving new-join targets.
  • Communicate and collaborate across departments.

Benefits

  • Health insurance
  • Paid time off
  • Training and development
  • Vision insurance
  • 401(k) plan
  • Performance-based bonus
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • $250 for every successful employee referral
  • Free counseling services
  • Entertainment and travel perks
  • Employee discounts on Orangetheory classes
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