Sales Manager

Orangetheory•West Caldwell, NJ

About The Position

The Sales Manager helps prospective members discover the Orangetheory workout, supports them on their fitness journey, and contributes to studio revenue and membership goals. The role is energetic, goal-oriented, persistent, and solution-focused, with a strong emphasis on lead outreach, generation, and conversion. The Sales Manager also helps create a welcoming studio experience, resolves member concerns, and collaborates with the manager and Operations Manager to support studio performance and operations. Success is measured by meeting the studio’s revenue target during the first 30 days and exceeding it thereafter, along with achieving new-join targets and maintaining strong interdepartmental communication and collaboration. The position offers a stated compensation of $18.00 per hour. The employer describes career growth through internal promotions and highlights community involvement, employee discounts, and workplace inclusion.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of sales experience; fitness-industry sales experience is preferred.
  • Strong sales and communication skills.
  • Attention to detail and ability to build effective working relationships with prospective and existing members.
  • Ability to multitask with minimal supervision.
  • Flexibility and willingness to handle varied tasks independently and meet deadlines.
  • Ability to provide excellent customer service.
  • Passion for sales and fitness.

Nice To Haves

  • Sales experience in the fitness industry.

Responsibilities

  • Conduct lead outreach and generate and convert prospective member leads.
  • Greet studio visitors enthusiastically and knowledgeably.
  • Give tours of the studio.
  • Sell memberships to support studio performance and meet monthly goals.
  • Follow up with prospective members.
  • Handle member concerns professionally and objectively, aiming to resolve them.
  • Participate in marketing and outreach events and initiatives.
  • Work with the manager to achieve monthly KPIs.
  • Cross-train with the Operations Manager to help address facility issues, including maintenance and cleanliness.
  • Collaborate and communicate effectively across departments.
  • Work toward studio revenue targets and new-join targets.

Benefits

  • Health insurance, including medical coverage.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • Paid time off.
  • Training and development.
  • Performance-based bonus.
  • Competitive salary.
  • Employee discounts, including discounts on Orangetheory classes and entertainment and travel perks.
  • Free counseling services.
  • $250 for each successful employee referral.
  • Career growth and internal promotion opportunities.
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