Sales Manager, Startups

OpenAI•San Francisco, CA
•$290,000 - $335,000•Hybrid

About The Position

The Sales Manager will lead the Startup Go To Market team’s sales efforts, helping startups build effectively with OpenAI’s APIs and access OpenAI teams and expertise as they grow. The position combines technical understanding, vision, partnership, and strategy, and is responsible for implementing sales strategy in the startups segment, recruiting and leading technical sales professionals, and achieving successful customer deployments. The role also covers customer acquisition, account management, and executive relationships. The leader will collaborate with product, marketing, developer relations, operations, and core GTM teams while guiding and mentoring the sales team toward business objectives. This role is based in San Francisco, California, with a hybrid schedule of three days in the office per week.

Requirements

  • 8+ years leading sales teams.
  • Deep experience in the startup ecosystem as a founder, early startup employee, or through working with startup customers.
  • Experience selling platform-as-a-service and/or software-as-a-service at a product-led growth company.
  • Experience designing and executing complex deal strategies.
  • Experience supporting the growth of fast-growing, high-performance startups.
  • Experience leading high-visibility customer events, such as customer advisory boards, conferences, and product launches.
  • Experience gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
  • Experience reporting on customer success activities.

Responsibilities

  • Lead a team of sellers.
  • Partner with solutions teams to build and execute complex customer programs and projects.
  • Manage consumption revenue forecasts.
  • Contribute to programs and strategic initiatives focused on startup customers.
  • Advocate for improving the startup experience with OpenAI and synthesize product feedback from work with startups.
  • Monitor the industry landscape, including people, competitors, and partners, to inform product roadmaps and corporate strategies.
  • Support the recruitment and onboarding of teammates.
  • Support the development of company culture.
  • Drive and implement sales strategy within the startups segment.
  • Recruit, lead, guide, and mentor a team of technical sales professionals.
  • Achieve successful deployments with startup customers.
  • Manage customer acquisition, accounts, and executive relationships.
  • Collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams.

Benefits

  • Relocation assistance for new employees.
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