Sales Manager

Raymour & Flanigan Furniture and Mattresses•West Springfield, MA

About The Position

Raymour & Flanigan is a privately held company that recognizes its team members’ hard work and invests in their future success. The Sales Manager oversees showroom sales associates and is responsible for associate performance, sales, store operations, and financial performance. The role establishes and implements individual and team goals, supports associates through coaching and development, and coordinates showroom merchandising and operations. The position requires a flexible schedule, including nights, weekends, holidays, and special events, along with frequent movement around the showroom and occasional furniture handling. The company maintains a drug- and smoke-free work environment. Candidates must be authorized to work in the United States without current or future visa sponsorship.

Requirements

At least 3 years of leadership experience in high-volume retail management.
Professional communication, interpersonal, and organizational skills.
Proficient computer skills and the ability to learn new programs.
Strong mentoring, coaching, and development skills.
A proven record of retail sales success and a desire to succeed in a revenue-driven environment.
Ability to work a flexible schedule, including nights, weekends, holidays, and special events.
Ability to move frequently around the showroom over an 8–12-hour period to attend to customer needs.
Ability to walk, stand, or sit for extended periods as customer needs dictate.
Ability to push and pull furniture for merchandising and customer demonstrations.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Associate degree or higher preferred.

Responsibilities

Train, schedule shifts for, and supervise sales associates.
Coordinate showroom operations by establishing goals for sales associates.
Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.
Consult with each sales associate to establish monthly sales goals and action plans; provide coaching, advice, support, and motivation to help them achieve objectives.
Monitor each sales consultant’s daily performance and compare it with weekly objectives.
Improve merchandising through effective displays, signage, and sales-floor or store arrangements that are attractive and welcoming.
Oversee associate performance, sales, operations, and financial performance; establish and implement individual and team goals.
Communicate effectively with partnering departments and management.
Coordinate merchandise placement on the showroom floor with store management.
Create a team-oriented work environment in which associates understand that their success is largely dependent on the team’s success.
Perform additional functions as assigned by management.