Sales Manager

HomeServices of America•Roswell, GA

About The Position

The Sales Manager manages one or more real estate sales offices and recruits, develops, trains, and retains an effective sales associate and office support team to meet profitability and growth objectives. The role works with executive sales management and affiliated business partners to carry out sales office programs, policies, and objectives. The position oversees office operations and performance, including budgets, revenue and transaction volume, use of core services and office space, and other operating metrics. It promotes affiliated title, mortgage, insurance, and relocation services; communicates company programs and initiatives; manages and develops staff; and provides reporting and attends company meetings and events. The Sales Manager recruits and retains independent contractor sales associates, coaches and mentors agents, supports them with real estate transactions and customer or sales issues, leads office sales meetings, and encourages participation in training and education. The role also fosters a positive office environment, resolves conflicts, participates in community and Realtor board activities, maintains knowledge of company policies and real estate regulations, and ensures staff compliance. A Realtor license is required; a broker’s license may be required depending on the state or office.

Requirements

Bachelor’s degree in a business-related field with advanced professional management training, or equivalent work experience and knowledge.
At least 6 years of real estate experience with documented sales success and strong transactional expertise.
General business experience in sales, management, or administrative management, including budgeting, supervisory experience, and business planning.
Solid knowledge of state and federal real estate regulations.
High level of technical and transactional real estate expertise.
Competent technology skills, including basic MS Office skills, proficiency in real estate-related internet applications, and experience with communication device technologies.
Excellent oral and written communication skills, including presentation skills.
Excellent interpersonal skills.
Ability to prioritize and handle multiple issues and projects concurrently; strong organizational skills and attention to quality and detail.
Effective analytical, problem-solving, and decision-making skills.
Action-oriented.
Must be a licensed Realtor.

Nice To Haves

Previous real estate sales management experience with successful results in profit management and sales associate recruitment and retention.
Broker’s license; requirements may vary by state or office.

Responsibilities

Manage programs and practices to meet or exceed operating objectives, including profitability, office budget, revenue, transaction volumes, core services utilization, and space utilization.
Carry out affiliate business goals and initiatives, promote affiliated services and products, and maintain partnerships with affiliated services staff.
Communicate, implement, and support company programs, initiatives, changes, and information for agents and staff.
Recruit, select, train, develop, evaluate, coach, motivate, schedule, supervise, and administer salary for staff.
Provide timely and accurate reporting and information to corporate departments or as needed for effective management.
Attend company meetings and events.
Develop and execute strategies to recruit and retain new and experienced independent contractor sales associates.
Coach, mentor, and support sales associates with business planning, technical and sales knowledge, performance, real estate transactions, and customer or sales issues.
Organize and lead office sales meetings and promote participation and satisfaction in training and education programs.
Implement office activities and community outreach to build office morale and community exposure.
Maintain a positive and motivated office environment, communicate effectively, maintain strong relationships, resolve conflicts or complaints, and remain visible and available to associates and staff.
Participate in community activities and local and state boards of Realtors.
Maintain knowledge of company policies and procedures, real estate regulations and guidelines, and industry market information and trends.
Ensure staff compliance with applicable company and regulatory policies and procedures.
Perform other duties as requested or needed to fulfill the purpose of the job.
Meet performance and behavior expectations, deliver quality work professionally and within expected time frames, maintain productive relationships, develop relevant competencies, follow company policies, protect confidential information, attend work punctually and regularly, and follow safety practices.