Sales Manager

LeadsOnline•Plano, TX

About The Position

As the Sales Manager, you will mentor, coach, and train new and existing Account Executives to help the team achieve and exceed Annual Recurring Revenue goals. You will strengthen a culture of Energy and Ownership, enabling team members to deliver strong results while maintaining a client-focused approach. You will also work across functions to develop strategies that improve sales-team efficiency and effectiveness and contribute to the company’s mission and growth. LeadsOnline provides investigative technology, data, analysis, and ballistic identification tools to law enforcement agencies and public safety organizations. Founded in 2000, the company serves approximately 5,500 U.S. agencies and organizations in more than 80 countries. It is headquartered in Plano, Texas, with a large office presence in Montreal, Quebec, Canada. The Sales Manager will coach and develop AEs, set sales strategies and activity goals, analyze performance data, lead recruiting and performance management, support client engagements and escalations, and collaborate with leadership and cross-functional teams. The role requires periodic travel to trade shows and client locations.

Requirements

Demonstrated success in both individual-contributor and leadership roles, especially in B2B or SaaS environments.
Strong written and verbal communication skills, including the ability to deliver presentations and build relationships with diverse stakeholders.
Ability to work in a fast-paced environment, navigate ambiguity, and implement effective solutions.
Ability to inspire and challenge a team and foster collaboration and success.

Nice To Haves

8 or more years of sales experience.
5 or more years as a high-performing individual contributor in SaaS or B2B sales.
3 or more years leading high-performing sales teams with a strong track record of success.
Recent graduates of full-time MBA programs with prior software or technology sales experience are encouraged to apply.

Responsibilities

Coach Account Executives by shadowing training sessions, listening to calls, and providing actionable feedback during one-on-ones.
Serve as a resource and role model, helping team members succeed and grow in alignment with company values.
Develop and implement sales strategies to achieve ARR goals and maximize team productivity.
Define and track activity goals for the sales team.
Travel periodically to trade shows and client locations to strengthen relationships and deliver results.
Gather and analyze sales data to identify opportunities for process improvement and efficiency.
Use data insights to pace team performance and align it with year-to-date goals.
Plan and execute sales training workshops and individual development plans in collaboration with the COO and HR Business Partner.
Lead hiring as the hiring manager, recruiting and selecting candidates who align with company values and performance standards.
Set clear objectives for team members and measure performance against key metrics.
Address challenges with a solution-oriented approach and provide ongoing coaching for improvement.
Support Account Executives in high-value client meetings and negotiations.
Cross-sell LeadsOnline products using a consultative approach to identify client needs and solutions.
Respond promptly and effectively to escalated client issues.
Partner with leadership to align sales objectives with overall business goals.
Collaborate with marketing, product, client success, and support teams to refine strategies and improve the client experience.