Sales Manager

HEI Hotels and Resorts • Rutherford, NJ

6d

About The Position

The Sales Manager at the Renaissance Meadowlands Hotel in Rutherford, New Jersey manages accounts to achieve guest satisfaction and solicit past and new business so revenue goals are met or exceeded. The role solicits group sales accounts, entertains clients, and maintains existing account relationships to generate revenue from rooms, food, beverage, and room rental.

The position develops business through prospecting, sales calls, site inspections, presentations, proposals, contract negotiation, and closing. It coordinates with hotel departments to service accounts, maintains account documentation and correspondence, and participates in business reviews, pre-convention meetings, training, trade shows, community events, and industry meetings. The Sales Manager is expected to understand market trends, competition, and key hotel customers, and to communicate direction clearly to hotel departments.

Requirements

• Three or more years of past sales experience preferred.
• Advanced knowledge of market trends, competition, and key hotel customers.
• Ability to set priorities, plan, organize, and delegate.
• Computer skills, including Microsoft Word, Excel, and Delphi.
• Advanced knowledge of sales skills, revenue management, training, and motivating peers.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, business plans, repairs and maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Effective verbal and written communication skills.
• Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

• Hotel experience preferred.
• Prior Marriott experience is a plus.

Responsibilities

• Solicit new and existing accounts through telephone prospecting, outside sales calls, site inspections, and written communication to meet or exceed revenue goals.
• Produce room, banquet, and room rental revenue by prospecting, making presentations, developing contracts, negotiating, and closing sales.
• Sell all facets of the hotel to previous, current, and prospective clients to maximize revenue.
• Manage account details and document all relevant aspects of solicitation and closing.
• Coordinate participation by hotel departments in servicing accounts.
• Develop and deliver persuasive verbal sales presentations to prospective clients.
• Prepare information for clients, meet with them, and entertain them as appropriate to potential business from their accounts.
• Communicate clear direction verbally and in writing to hotel departments to ensure high-quality customer service.
• Prepare customer correspondence and internal booking reports, and maintain files.
• Participate in daily business review meetings, pre-convention meetings, training, and other sales-related meetings as required.
• Attend trade shows, community events, and industry meetings.
• Maintain advanced knowledge of market trends, competition, and the hotel's key customers.
• Comply with attendance rules and maintain regular availability for work.
• Perform other job-related duties as assigned.

Benefits

• Paid time off, including vacation, sick, and holiday programs.
• Medical insurance through Anthem Blue Cross Blue Shield.
• Dental insurance through Anthem Blue Cross Blue Shield.
• Vision insurance through EyeMed.
• Pet insurance through the ASPCA.
• Supplemental, spousal, and child life insurance coverage.
• Short- and long-term disability plans.
• 401(k) savings plan with matching funds.
• Discounts through the YouDecide program and hotel room discount program.
• Wellness benefits and travel perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed