Sales Manager

Ulta Beauty, Inc. • Hanover Township, NJ

14d

About The Position

The Sales Manager leads a high-performing retail team to deliver sales growth and an exceptional guest experience across the store, excluding boutiques. The role is accountable for sales, service, operational processes, Net Promoter Score, and in-store events. The manager drives business results through performance, people, and process, and requires a passion for beauty, strong guest service, product knowledge, and the ability to lead, influence, and develop a team.

The Sales Manager leads Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers. The position promotes accountability for sales, guest loyalty, payroll, omni-channel results, and shrink; analyzes financial and operational reporting; plans store events and schedules; and performs makeup applications, skincare analysis, and product demonstrations. It also includes hiring and developing associates, fostering an inclusive and collaborative team, building brand-partner relationships, and ensuring compliance with company policies and operating standards.

This role works a flexible full-time schedule that includes days, evenings, weekends, and holidays, and requires attendance at corporate business meetings and conferences. The pay range is $28.00–$35.00 per hour, with eligible associates able to earn additional compensation under the company bonus plan. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, use good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
• Ability to attend corporate business meetings and conferences.
• The role involves continuous mobility and coordination and manipulation of objects; frequent bending, pulling, pushing, stooping, reaching, and twisting; and frequent lifting or moving of up to 25 pounds.

Nice To Haves

• Bachelor’s degree is preferred.

Responsibilities

• Promote accountability for retail and service sales, guest loyalty, payroll, omni-channel results, and retail shrink.
• Identify underperforming metrics and develop strategies using company programs and resources to improve profitability and sales.
• Use store forecasts and payroll budgets to support scheduling and productivity, and communicate store needs to the General Manager.
• Plan and execute in-store events that support guest experience, collaboration, and sales and payroll goals.
• Review, analyze, and respond to financial and operational reports, store visits, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations for guests.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team, addressing staffing needs and open positions.
• Build an engaged team through collaboration, open communication, and prioritization of work.
• Create an inclusive environment that supports associate growth and engagement.
• Support associate development through training, feedback, coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing training and ensure direct reports participate in ongoing training, including brand and category education.
• Build professional brand-partner relationships to support sales and service goals.
• Work with the leadership team to set priorities, provide direction and support, and share best practices.
• Execute the Guest Engagement Leader program and coach associates to deliver helpful, friendly service and meet store performance goals.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use the company scheduling tool to adjust schedules and manage attendance during manager-on-duty shifts.
• Use the task management tool to prioritize and complete store workload, including resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and minimize loss by maintaining safety, inventory control, cash management, and loss-prevention standards.
• Execute inventory control processes, including handling known theft, damages, hazardous waste, adjustments, and returns; complete theft reporting as needed.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
• Use company programs, tools, and resources to improve store performance.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive conditions to field leadership.

Benefits

• Paid time off for full-time positions.
• Health insurance for full-time positions.
• Dental insurance for full-time positions.
• Vision insurance for full-time positions.
• Life insurance for full-time positions.
• Disability benefits for full-time positions.
• Eligible associates may earn additional compensation under the company bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed