Sales Manager

Teton Auto Group•Coos Bay, OR

About The Position

At Coos Bay Toyota, a member of Teton Auto Group, the Sales Manager provides leadership to help achieve dealership sales objectives by developing, coaching, and supporting a high-performing sales team. The role drives sales performance, recruits and retains talent, maintains operational excellence, and ensures an exceptional customer experience. The ideal candidate is a hands-on leader who thrives in a fast-paced dealership environment and is committed to continuous improvement, employee development, and customer satisfaction. The Sales Manager establishes and monitors sales objectives, analyzes performance, assists with sales opportunities, and ensures effective CRM use and customer follow-up. The role also oversees recruiting, hiring, onboarding, training, and development of Sales Associates. In dealership operations, the manager supports customer interactions, appraisals, negotiations, deal structuring, inventory and merchandising practices, documentation, and coordination with Finance, Service, and other departments. The manager is expected to lead with professionalism, integrity, and accountability; maintain a visible presence on the sales floor and showroom; communicate effectively; promote a respectful and collaborative workplace; and manage performance through coaching, recognition, and corrective action as needed. The position may require flexible scheduling, including evenings and weekends as needed.

Requirements

Previous automotive sales management experience preferred.
Proven ability to lead, develop, and motivate high-performing sales teams.
Strong recruiting, interviewing, and talent development skills.
Demonstrated success in achieving sales and profitability goals.
Excellent communication, interpersonal, and leadership abilities.
Strong organizational and time-management skills.
Experience with CRM systems and dealership sales processes.
Ability to work flexible schedules, including evenings and weekends as needed.
Valid driver's license and acceptable driving record.

Nice To Haves

Previous automotive sales management experience.

Responsibilities

Establish and communicate monthly, weekly, and daily sales objectives.
Monitor sales performance, implement action plans, analyze trends, and identify opportunities to achieve dealership goals.
Promote accountability and a results-driven sales culture.
Participate in sales opportunities and help associates close deals.
Ensure consistent CRM usage, follow-up activities, and customer engagement standards.
Maintain staffing levels and source, recruit, interview, and hire qualified Sales Associates.
Build a pipeline of sales talent and lead onboarding and retention initiatives.
Collaborate with dealership leadership and HR on recruiting strategies and workforce planning.
Coach and develop Sales Associates through mentorship and performance feedback.
Deliver and reinforce the dealership's customer-focused sales process.
Conduct daily sales training meetings and ongoing role-play exercises.
Ensure completion of manufacturer certifications and required training programs.
Provide product knowledge training for new and pre-owned inventory.
Support career development and succession planning within the sales team.
Lead a customer-first environment and ensure compliance with dealership sales processes and operating procedures.
Participate in customer interactions, appraisals, negotiations, and deal structuring.
Monitor inventory management practices and dealership merchandising standards.
Ensure proper deal documentation, follow-up, and process compliance.
Coordinate with Finance, Service, and other dealership departments to support a seamless customer experience.
Maintain a visible presence on the sales floor and showroom and communicate effectively with employees, customers, and leadership.
Promote a positive, respectful, and collaborative workplace culture; manage performance through coaching, recognition, and corrective action when needed.
Model dealership values and customer service standards.