Sales Manager

California Closets•Fort Pierce, FL

6d•$80,000 - $100,000•Onsite

About The Position

The Sales Manager ensures company sales goals and key business metrics are met or exceeded while following California Closets policies and procedures. The role supports Design Consultants in delivering the company’s standards of excellence to every customer and collaborates with the General Manager and Operations Team to maintain process flow and high-quality customer service at every touchpoint. This company-owned location is at 2001 West Phelps Road, Phoenix, Arizona. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility needed for nights and weekends. The stated annual salary is $80,000–$100,000, based on experience.

Requirements

3–5 years as a Sales Consultant or in a sales management role is preferred.
Proven ability to coach and mentor salespeople.
Strong conflict-resolution skills.
Exceptional written and verbal communication skills.
Familiarity with data analysis and reporting.
Exceptional customer experience skills.

Nice To Haves

Industry experience.
Experience with design fundamentals.
Experience with CAD.
Experience leading a commission-only sales team is highly preferred.

Responsibilities

Collaborate with the General Manager to hire and retain top talent within the budgeted number of Design Consultants.
Manage a team of Design Consultants to meet or exceed revenue goals and key performance indicators, ensuring an appropriate mix of company leads and personal marketing plan leads.
Manage the performance of underperforming team members, following guidelines to improve results and maintaining detailed documentation.
Collaborate with the head office Operations Team on process flow and identify opportunities for improvement.
Conduct monthly goal-setting sessions and reviews with team members.
Work with the General Manager on initiatives such as sales contests and incentive programs, a sustainable charitable strategy, and a sustainable trade business strategy.
Schedule and facilitate monthly Sales Meetings, coordinating with guest speakers and head office personnel.
Analyze sales data and develop strategies with the General Manager to address opportunities.
Ensure proper use of the CRM dashboard, including data-entry quality and status updates.
Review feedback through 5 Star and follow up on negative responses with customers and/or Design Consultants; communicate findings to the General Manager.