Sales Manager at Renaissance Westerville

Concord Hospitality Enterprises•Genoa Township, OH

5d•$26 - $32

About The Position

Renaissance Westerville is seeking a Sales Manager specializing in the Corporate segment to drive business growth through proactive and reactive sales strategies. The role focuses on relationship building, strategic account management, and personalized service. The Sales Manager works closely with Sales and Event Management partners to deliver seamless client experiences from initial conversations through post-event follow-up, contributing to the hotel's success and reputation.

Requirements

Strong relationship-building and client-needs anticipation skills.
Strong communication skills and attention to detail.
Highly organized, proactive, and self-motivated.
Passion for hospitality, sales, and creating memorable guest experiences.
Ability to balance multiple projects in a fast-paced environment.
Curious, growth-oriented, and willing to take ownership of professional development.

Responsibilities

Cultivate, manage, and grow corporate client accounts through new business development and expansion of existing partnerships.
Provide professional, responsive, solutions-driven service to internal and external partners.
Communicate clearly, accurately, and promptly about event and group details, including room blocks, meeting space, concessions, contracts, and billing.
Attend client events, site visits, and industry functions as needed to strengthen relationships and represent the property.
Forecast group room and food-and-beverage revenue in alignment with hotel strategies and goals.
Develop working knowledge of hotel offerings, including food and beverage, meeting space, audiovisual services, and event logistics.
Meet and exceed individual sales activity and revenue targets.
Use sales systems and tools, such as CI/TY and PMS, to track progress, manage accounts, and support data-driven decisions.
Participate in team meetings, training, and collaborative initiatives.
Identify opportunities, make sound decisions, and act in the best interest of the property.

Benefits

Medical, dental, and vision insurance.
Complimentary life insurance.
Short-term disability.
Teladoc virtual healthcare.
Benefits available from Day 1 for managers.
PTO available starting Day 1 and accruing every hour worked; PTO may be used as needed without a separate sick bank.
401(k) with company match.
Travel discounts across Concord hotels.
Marriott Explore Rate travel benefits globally.
Discounted rates for employees, family, and friends and family.
Access to a nationwide network of hospitality professionals.
Career advancement opportunities across the Concord portfolio.