Sales Manager - Southbury Plaza

Knitwell Group•Southbury, CT

16d•$21 - $26•Onsite

About The Position

Talbots is hiring a Sales Manager for its Southbury Plaza store in Southbury, Connecticut. The Sales Manager helps create a hospitable store culture and exceptional customer experiences that build lasting relationships and brand loyalty. The role combines selling, customer service, team coaching, and store operations to achieve sales and hospitality metrics and meet financial goals. The manager coaches and trains associates, organizes daily work, and helps balance operational and selling priorities. This position is regular, full-time, with a stated open availability of 40 hours per week and a flexible schedule that includes opening and closing shifts, weekends, and holidays.

Requirements

Passion for selling and ability to develop thoughtful ways to drive new store traffic.
Professionalism, a strong work ethic, integrity, and respect for others.
Customer-centric approach and understanding of how exceptional service contributes to store sales.
Ability to educate, coach, and mentor associates based on their individual strengths.
Organization and strategic thinking, with the ability to make independent decisions and work in a fast-paced, changing environment.
Clear communication of business information and brand initiatives.
Ambition, enthusiasm, friendliness, and ability to work cooperatively in a diverse environment.
Technological aptitude to navigate, coach, and train others on computer POS, iPad, and handheld systems.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
Ability to work a flexible schedule based on business needs, including opening and closing shifts, weekends, and holidays.
Open availability of 40 hours per week.

Responsibilities

Create and foster a culture of hospitality through exceptional customer experiences that build enduring internal and external relationships.
Provide customers with style advice based on their specific needs.
Deliver meaningful customer service that promotes products and builds brand loyalty.
Achieve sales and hospitality metrics, including client outreach, appointment setting, and Talbots Classic Awards.
Reinforce selling and service standards through coaching, training, and accountability.
Prioritize daily tasks and responsibilities to meet the needs of customers, the team, and the business.
Balance operational and selling priorities through appropriate planning, scheduling, and task prioritization.
Stay informed about the business, competitors, fashion trends, and key business drivers to identify sales opportunities and help achieve financial goals.
Ensure compliance with company policies and procedures and local, state, and federal employment laws.
Develop and maintain positive working relationships that support a productive work environment.