Sales Manager

Orangetheory • East Rutherford, NJ

5d

About The Position

The Sales Manager helps prospective and current members engage with Orangetheory Fitness by introducing them to the studio, discussing their goals, and supporting their fitness journey. The role focuses on generating and converting leads, selling memberships, and helping the studio meet or exceed revenue and new-join targets. The Sales Manager is expected to be energetic, goal-oriented, persistent, reliable, and solution-oriented, and to provide excellent customer service while building effective relationships with members and prospects.

The position also involves collaborating with the studio manager and other departments, taking part in marketing and outreach initiatives, addressing member concerns, and cross-training with the Operations Manager to assist with facility matters such as maintenance and cleanliness. Success is measured by revenue targets, new-join results, and effective inter-departmental communication and collaboration.

Requirements

• High school diploma or equivalent.
• 1–2 years of sales experience, preferably in the fitness industry.
• Strong sales and communication skills.
• Attention to detail and ability to establish effective working relationships with prospective and existing members.
• Ability to multitask with minimal supervision.
• Flexibility and willingness to handle varied tasks independently and meet deadlines.
• Ability to provide excellent customer service.

Responsibilities

• Conduct lead outreach, generation, and conversion.
• Greet studio visitors enthusiastically and share knowledge about the studio.
• Give studio tours.
• Sell memberships to support studio performance and monthly goals.
• Follow up with prospective members.
• Handle member concerns professionally and objectively, seeking resolution.
• Participate in marketing and outreach events and initiatives.
• Work with the manager to achieve monthly KPIs.
• Cross-train with the Operations Manager to help address facility issues, including studio maintenance and cleanliness.
• Contribute to revenue and new-join targets and collaborate across departments.

Benefits

• Health insurance
• Paid time off
• Training and development
• Vision insurance
• 401(k) plan
• Performance-based bonus
• Competitive salary
• Dental insurance
• Employee discounts, including discounts on Orangetheory classes and entertainment and travel perks
• Free counseling services
• $250 for every successful employee referral

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED