Sales Manager

Everstory Partners • Columbus, OH

18d • Onsite

About The Position

The Sales Manager leads sales initiatives and practices, develops Sales Counselors, and drives performance through a customer-focused experience. The role supports and leads sales performance across multiple locations and requires regular onsite presence. The Sales Manager collaborates with sales staff to attain sales goals, monitors location production, develops the sales team, and helps ensure strong results from presentations to current and prospective clients. The position also coordinates with other departments to support location needs and evaluates sales activity to recommend best practices. The role involves hiring, promotion, training, employee scheduling, client appointments, and community events. Travel may include visits to clients’ homes throughout the geographic region served by the location.

Requirements

• High school diploma or equivalent.
• At least 3 years of sales experience with a proven track record.
• At least 1 year of supervisory or management experience.
• Proven leadership ability and excellent customer service, sales, and communication skills.
• Ability to supervise, motivate, and train sales personnel and appropriately handle employee relations and performance issues.
• Ability to develop effective methods for increasing sales in a competitive environment.
• Ability to collaborate effectively with others in a team atmosphere.
• Strong organization and time-management skills.
• Confidence and professionalism when interacting with clients by phone and in person.
• Ability to work one-on-one with clients and build strong customer relationships.
• Valid driver’s license and access to a personal vehicle.
• Ability to travel to potential clients’ homes throughout the geographic region served by the location.
• Ability to obtain any relevant professional licensing required within 90 days of employment.
• Availability to work some holidays, evenings, and weekends as needed.

Nice To Haves

• Sales experience in a business-to-consumer (B2C) industry is preferred.

Responsibilities

• Lead sales initiatives and practices and drive sales performance through a customer-focused experience.
• Develop front-line Sales Counselors and the sales team.
• Collaborate with sales staff to ensure attainment of sales goals.
• Monitor production at the location and evaluate sales activity daily, providing recommendations and best practices.
• Provide direction in the hiring, promotion, and training of assigned staff, and ensure company policies are followed.
• Help ensure effective presentations to current and potential clients.
• Communicate with other departments to ensure support of location needs.
• Coordinate employee scheduling to ensure coverage at all times.
• Meet with clients and participate in community events, including offsite appointments and visits to potential clients’ homes.

Benefits

• Medical, dental, vision, life, AD&D, and short-term disability insurance.
• Tuition reimbursement.
• Anniversary award for each year of service.
• Career advancement and training through the Aspiring Managers Program.
• Everstory Cares Employee Assistance Fund.
• Legend Award Program.
• Funeral and cemetery benefits.
• Employee referral bonus.
• 401(k) with company match.
• Mileage reimbursement for travel associated with job duties.
• Performance-driven bonus plan tied to cemetery and funeral revenue.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED