Sales Manager

Serotonin Centers•Lake Buena Vista, FL
•$65,000 - $80,000

About The Position

Serotonin Orlando is an independently owned and operated Serotonin Centers franchise offering hormone optimization, medical weight loss, IV therapy, aesthetics, and advanced recovery technology. The Sales Manager owns revenue generation and sales performance; the General Manager runs the building. The role turns guest consultations into long-term memberships and personalized longevity plans. The Sales Manager generates leads through community outreach and referral partnerships, hosts events, conducts consultations, closes memberships and treatment packages, and grows recurring revenue by converting one-time clients and upgrading existing members. The role also manages lead follow-up and CRM accuracy, reactivates past guests and lapsed members, coaches front-desk staff on sales and guest handoffs, and leads sales huddles. Performance is measured monthly against outreach, guest, membership, conversion, call-quality, speed-to-lead, and revenue-growth targets.

Requirements

  • At least 2 years of quota-carrying, commission-based sales experience.
  • A demonstrable sales track record with metrics such as close rate, revenue, or ranking.
  • Experience selling high-ticket services of $1,000 or more face to face.
  • Ability to discuss health, body, and aging with empathy and confidence.
  • CRM discipline using GHL, Zenoti, or a similar system.

Nice To Haves

  • Experience coaching others to sell.
  • Sales experience in fitness memberships, med spas, aesthetics, automotive, timeshare, cosmetic or elective healthcare, high-end retail, or a similar field.

Responsibilities

  • Generate 160+ community outreach leads each month and develop active referral partnerships with gyms, salons, physicians, employers, apartment communities, and local businesses.
  • Host and work at least four in-center or out-of-center events each month that produce booked consultations.
  • Track partners, events, leads, and results so outreach activity can be tied to revenue.
  • Conduct guest consultations and convert guests into memberships and treatment packages.
  • Convert SeroVitals 360 lab panel guests into medical memberships within 30 days.
  • Handle objections concerning price, time, and commitment with confidence and integrity.
  • Follow up on every open consultation until it closes or is formally lost.
  • Drive new member enrollment each month and convert one-time aesthetics and service clients into recurring members.
  • Move existing members into higher-value plans and packages, and ask every new member for referrals.
  • Respond to each new lead within five minutes and work leads in GHL CRM using a structured call, text, and email cadence.
  • Reactivate past guests and lapsed members.
  • Maintain accurate Zenoti and CRM records so sales are tracked.
  • Coach front-desk staff on booking, show rate, and handoff to consultation.
  • Raise new-guest phone call quality to the Serotonin C.A.R.E.S. standard.
  • Lead sales huddles focused on daily targets and prior-day results.

Benefits

  • Performance-based bonuses, including monthly new-member and revenue-growth bonuses.
  • Employee discounts.
  • Free uniforms.
  • Training and development.
  • $65,000 base salary, monthly new-member bonus, monthly revenue-growth bonus of up to 2% of center revenue, and 5% commission on each package and product sold.
  • Uncapped earning potential; top performers can earn up to $95,000 to $120,000 or more.
  • Warm leads and booked consultations, with freedom to build a pipeline.
  • A stated path into leadership as the Orlando group expands.
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