Sales Manager, Public Sector and Healthcare Services

Mastercard•Boston, MA

About The Position

As a member of Mastercard’s USMD Services Business Development team, the Sales Manager will generate demand for Mastercard Services among Public Sector and Healthcare clients, including government agencies, tourism authorities, transit organizations, health insurers, hospital systems and other organizations in these ecosystems. The role develops and advances a portfolio of client relationships and sales opportunities by identifying and qualifying client needs, building pipeline, coordinating Mastercard resources, and moving opportunities from discovery through scoping, contracting and transition to delivery. The position promotes solutions across Mastercard’s Services portfolio, including Consumer Acquisition & Engagement, Business & Market Intelligence, Open Finance and Security Solutions. The role requires consultative sales experience, analytical and problem-solving capabilities, comfort with complex sales processes, and the ability to build lasting client relationships. The job description also identifies the position as a Managing Consultant in its description of the role’s responsibilities.

Requirements

Demonstrated success in B2B consultative sales, business development or strategic account management.
Experience selling to clients in at least one of these areas: Public Sector (government agencies, tourism authorities, destination marketing organizations, transit organizations or economic development organizations) or Healthcare (health insurers, health plans, hospital systems, provider organizations, healthcare technology companies or related ecosystem participants).
Experience generating pipeline and advancing complex opportunities from initial client discussion through contracting.
Experience selling data, analytics, insights, consumer engagement, cybersecurity, technology-enabled solutions or professional services.
Ability to uncover business challenges, align relevant solutions and clearly articulate client value.
Experience navigating complex buying processes involving procurement requirements, RFPs, multiple decision-makers or extended sales cycles.
Strong relationship-management, communication, presentation and persuasion skills, including experience engaging senior client stakeholders.
Strong analytical and problem-solving skills, with the ability to structure ambiguous client needs and identify practical next steps.
Ability to collaborate with and influence internal and external stakeholders while managing multiple accounts, opportunities and deadlines.
Compliance with Mastercard security policies and practices, protection of information confidentiality and integrity, reporting suspected security violations or breaches, and completion of mandatory security training.

Responsibilities

Build and maintain strong client relationships, expanding Mastercard’s reach across new stakeholders, buying centers and business needs.
Proactively identify, develop and qualify new sales opportunities across Public Sector and Healthcare clients.
Lead consultative client conversations to uncover business challenges and connect them with relevant Mastercard capabilities across data, analytics, consumer engagement, open finance and security solutions.
Manage opportunities through the sales cycle, from initial discovery and solution development through proposal, negotiation, contracting and transition to delivery.
Navigate complex buying environments, including multiple decision-makers, procurement requirements, RFPs and extended sales cycles.
Collaborate with internal stakeholders across Market Development, Product, Delivery, Finance and Legal to shape solutions, advance opportunities and support a strong client experience.
Continue building industry and Services expertise while sharing relevant insights and effective sales approaches with the broader team.
Abide by Mastercard’s security policies and practices; ensure confidentiality and integrity of accessed information; report suspected information security violations or breaches; and complete mandatory security training.

Benefits

Insurance, including medical, prescription drug, dental, vision, disability and life insurance
Flexible spending account and health savings account
Paid leaves, including 16 weeks of new parent leave and up to 20 paid days of bereavement leave
10 annual paid sick days
10 or more annual paid vacation days based on level; the detailed benefits description also states 25 days of vacation, prorated based on hire date
5 personal days
10 annual paid U.S. observed holidays
401(k) with a company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Gender-inclusive benefits
Potential eligibility for an annual bonus or commissions, depending on the role