Sales Manager - Trainee

SCI Shared Resources•Brownsville, TX

About The Position

The Sales Manager - Trainee coaches and develops sales staff to help achieve monthly revenue goals and conversion ratios. The role develops employees’ skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts, and provides guidance on resolving customer service issues. The trainee shadows the Sales Director and Sales Managers in business meetings to learn marketing and financials. The position establishes expectations with the sales team, reviews contracts for company-process and regulatory compliance, uses CRM systems to identify and assign warm leads, and works with marketing and sales management on campaigns and target audiences. It also develops annual sales plans for associates, identifies efficiency improvements, supports change initiatives, and contributes to staff hiring, training, feedback, engagement, and career development. The role works indoors and/or outdoors in varied seasons and weather, requires local and/or multi-location travel, and involves working beyond standard hours as needed. Local travel may be up to 25%.

Requirements

High school diploma or GED.
At least four years of sales experience focused on outside or inside direct-to-consumer sales, with a proven record of exceeding sales goals and conversion ratios.
Series 6 or 7 License, current in the operating state or obtained within six months of employment.
Valid state driver’s license with an acceptable driving record.
Leadership qualities and skills.
Professional written and verbal communication skills, including influencing and public speaking.
Comfort with in-home sales and conducting group presentations.
Ability to work with and communicate with remote stakeholders.
Positive attitude, self-motivation, and drive to continually advance industry and business understanding.
Process- and results-oriented approach, including removing obstacles and exploring alternatives to keep projects moving.
Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
MS Office Suite skills.
Ability to work beyond standard hours as needed.
Ability to travel locally, up to 25%.
Ability to stand for frequent, continuous periods up to six hours per day; sit continuously for many hours, up to six hours per day; and frequently climb stairs.
Manual dexterity for paperwork and use of calculators, computers, and phones; ability to lift, push, or pull up to 20 pounds.

Nice To Haves

Associate degree in a related discipline.
Experience and proficiency using CRM databases and Salesforce.com.
Experience and proficiency with electronic sales contracts.
Experience in the funeral services industry.

Responsibilities

Achieve monthly revenue goals and conversion ratios.
Develop sales staff skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
Establish and communicate expectations with the sales team while developing their skills.
Provide guidance on resolving customer service issues.
Review sales contracts for compliance with company processes and regulations, and provide feedback to sales staff.
Use CRM systems to identify and assign warm leads.
Work with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
Develop an annual sales plan for each sales associate, identifying actions that support goal attainment.
Identify and implement solutions to improve efficiency and support change initiatives.
Develop a strong, trusting, and reliable team; understand team members’ career aspirations and provide skill-building assignments.
Address issues constructively and provide appropriate, tangible feedback.
Use a proactive, collaborative management style to increase employee engagement and minimize turnover.
Screen candidates and hire or promote skilled staff.
Assess staff abilities and recommend pay increases and career advancement.
Train staff on processes, procedures, and controls.
Shadow the Sales Director and Sales Managers in business meetings to learn marketing and financials.