Sales Manager - Trainee

Service Corporation International•Brownsville, TX

9d•$20 - $25

About The Position

The Sales Manager - Trainee coaches and develops sales staff to help achieve monthly revenue goals and conversion ratios. The role develops team skills in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts; provides guidance on resolving customer service issues; and shadows Sales Directors and Sales Managers in business meetings to learn about marketing and financials. The position also reviews sales contracts for company-process and regulatory compliance, uses CRM systems to identify and assign warm leads, collaborates on campaign development and advertising, and creates annual sales plans for sales associates. It supports people development through training, feedback, career development, hiring, and staff assessments. The role involves local travel, indoor and outdoor work in varied weather, and working beyond standard hours as needed.

Requirements

High school diploma or GED.
At least four years of sales experience focused on outside or inside direct sales to consumers, with a proven record of exceeding sales goals and conversion ratios.
Current Series 6 or Series 7 license in the operating state, or ability to obtain one within six months of employment.
Valid state driver’s license with an acceptable driving record.
Leadership qualities and skills.
Professional written and verbal communication skills, including influencing and public speaking.
Comfort with in-home sales and conducting group presentations.
Ability to work with and communicate with remote stakeholders.
Positive attitude, motivation to advance understanding of the industry and business, and high self-motivation.
Process- and results-oriented approach, including keeping projects moving by removing obstacles and exploring alternatives.
Cognitive ability to reason, plan, solve problems, think abstractly, learn quickly, learn from experience, and apply learning to new situations.
MS Office Suite skills.
Ability to work beyond standard hours as needed.
Ability to travel locally, up to 25%.
Ability to stand for frequent, continuous periods of up to six hours per day and sit continuously for many hours, up to six hours per day.
Ability to frequently climb stairs to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones; ability to lift, push, or pull up to 20 pounds.

Nice To Haves

Associate degree in a related discipline.
Experience using CRM databases and Salesforce.com.
Experience with electronic sales contracts.
Experience in the funeral services industry.

Responsibilities

Achieve monthly revenue goals and conversion ratios.
Coach and develop sales staff in prospecting, public speaking, closing, product knowledge, pricing, payment terms, and electronic contracts.
Establish and communicate expectations with the sales team while building staff skills.
Review sales contracts for compliance with company processes and regulatory requirements, and provide feedback to sales staff.
Use CRM systems to identify and assign warm leads.
Collaborate with marketing and sales management on campaign development, target audiences, and advertising to increase market share.
Develop annual sales plans for each sales associate, identifying actions that support goal attainment.
Identify and implement innovative solutions to improve efficiency and support change initiatives.
Develop a strong, trusting, and reliable team; understand team members’ career aspirations and provide assignments to build skills or close gaps.
Constructively address issues and provide appropriate, tangible feedback; use a proactive, collaborative management style to increase engagement and minimize turnover.
Screen internal and external candidates and hire or promote effective staff.
Assess staff abilities and recommend pay increases and career advancements.
Train staff on processes, procedures, and controls.
Shadow Sales Directors and Sales Managers in business meetings to learn about marketing and financials.
Provide guidance on resolving customer service issues.