Sales Manager

Reliable Heating & Air•Kennesaw, GA

About The Position

Reliable is seeking an entrepreneurial, experienced Sales Manager to manage a dynamic, performance-driven team focused on providing 5-star client service while exceeding company sales goals and targets. The manager will serve as a leader, motivator, recruiter, and sales driver, inspiring the team to provide superior customer service that improves lead conversion and client fulfillment. The role requires a high level of engagement, with approximately 50% of time spent in the field supporting, coaching, and driving sales performance, and 50% in the office handling administrative tasks, one-on-ones, and team training. The position involves travel between branches in metro Atlanta and Macon.

Requirements

  • Business degree or equivalent work experience.
  • High school diploma or GED.
  • Three to five years of successful B2C sales leadership against formalized corporate objectives.
  • Demonstrated ability to develop and lead sales professionals to achieve their potential.
  • Ability to attract and retain top talent.
  • Strong competitive awareness and ability to coach accordingly.
  • Ability to introduce initiatives to support continued growth.
  • Ability to align corporate goals with individual objectives.
  • Strong self-awareness and emotional intelligence.
  • Strong verbal and written communication skills.
  • Ability and willingness to travel between branches in metro Atlanta and Macon.
  • Valid driver's license.

Responsibilities

  • Lead, manage, and hold a high-performing team of outside Comfort Specialists accountable, while working closely with sales lead generators.
  • Set clear direction, expectations, and measurements, including sales activity execution, metrics, reporting, and business process requirements.
  • Build upon contributions from the prior year.
  • Supervise and support staff, provide constructive feedback and corrective coaching, and create measurable performance improvement or development plans as needed.
  • Facilitate weekly sales training and additional training on sales strategies, product knowledge, presentations, follow-up, closing strategies, and process adherence.
  • Develop lead generation through self-generated leads, technician-generated leads, community events, home shows, and partnerships.
  • Monitor sales trends, market dynamics, product performance, customer preferences, and competitors’ programs to determine the focus of sales efforts.
  • Develop and maintain relationships across all areas of the business.
  • Perform other duties as assigned.
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