Sales Manager
About The Position
Clearwater Shower Bath is seeking a hands-on Sales Manager to lead, coach, and develop its team of in-home Design Consultants. Working alongside company leadership, the manager oversees daily outside sales activity, strengthens team performance, and supports consultants from initial training through ongoing field development. The role combines live sales support, coaching, appointment coordination, and performance accountability. Design Consultants meet with homeowners through appointments generated by the company’s marketing and inside sales teams. They assess spaces and homeowner goals, present products and design options, and guide customers through the purchase. Clearwater Shower Bath is a Florida-based shower and bath remodeling company specializing in walk-in showers, tub-to-shower conversions, and walk-in tubs, with customized solutions, professional employee installers, licensed plumbing capabilities, and warrantied work.
Requirements
- Proven success in in-home sales.
- Experience leading or coaching sales representatives.
- Strong understanding of a structured, one-call-close sales process.
- Ability to coach needs discovery, product presentations, objection handling, and closing while maintaining a professional homeowner experience.
- Confidence stepping into live customer conversations and helping representatives handle challenging appointments.
- Ability to use sales reports and CRM systems to identify issues and manage performance.
- Strong organization, communication, and follow-through.
- Availability to support the team during scheduled sales appointments, including evenings and Saturdays as needed.
- Passing a pre-employment drug screening is required.
Nice To Haves
- Experience in home improvement, bath remodeling, windows, roofing, HVAC, or a related industry.
- Examples of improving team production, developing representatives, or increasing closing performance.
Responsibilities
- Provide live support during in-home appointments, including manager turnover calls, objection handling, project review, and closing support.
- Lead sales meetings, role-play sessions, individual coaching, and appointment reviews to improve presentation skills and execution.
- Participate in new-hire training, evaluate readiness, coordinate ride-alongs, and help new consultants transition into field work.
- Assign appointments and coordinate with inside sales to support scheduling, territory coverage, and consultant availability.
- Monitor sales volume, close rate, demo rate, and revenue per issued appointment; identify performance gaps and provide corrective coaching.
- Support follow-up and rehash efforts for unsold opportunities, review customer concerns, and coordinate return appointments when appropriate.
- Review appointment results, CRM notes, contracts, and project documentation for accuracy and compliance with company procedures.
- Set clear expectations, recognize performance, address concerns, and help improve consultant retention.
- Coordinate with inside sales, operations, and upper management to resolve issues and provide a consistent customer experience.
Benefits
- Base salary plus performance-based bonus incentives.
- Established marketing and appointment-setting support.
- Direct involvement in training, team development, and sales department improvement.
- Opportunity to grow with the company and make a measurable impact on team results.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
