Sales Manager

Republic Services•Fort Collins, CO

About The Position

The Sales Manager plans, organizes, directs, and coordinates sales activities for an assigned division. The role executes sales strategies to maximize sales volume, achieve targeted profitable growth, and professionally develop sales staff. The Sales Manager develops business strategies, sales and marketing plans, and forecasts aligned with the business unit’s operating plan, and is accountable for sales goals, key metrics, and budget achievement. The position directs sales and administrative personnel, including hiring, training, coaching, and performance management. It supports customer solicitation, bid preparation, and retention; reviews sales activity and performance with staff; proactively identifies and resolves account needs and issues; and works with business unit leadership on pricing strategy. The Sales Manager monitors market and competitor trends, maintains thorough knowledge of company services and pricing, completes sales reports, and reviews Customer Service Agreements for pricing, accuracy, terms, and other requirements. Other job-related duties may be assigned as required.

Requirements

Minimum of 5 years of experience in a role that includes supervising or managing sales personnel and activities.
Minimum of 3 years of progressive sales experience, including peer leadership or supervision of other sales personnel.
Experience developing comprehensive sales strategies.
High school diploma or GED.
Valid driver’s license.
Professional presentation; confidence, assertiveness, and high self-esteem.
Good time management, written and verbal communication, and active listening skills.
Ability to communicate effectively with all levels of internal and external management.
Ability to grasp concepts quickly, follow through, maintain a positive outlook, and adhere to a work schedule.
Ability to identify information needed to clarify situations, seek appropriate sources, solve problems logically, and anticipate implications of actions.
Self-motivation, strong work ethic, goal orientation, competitiveness, and willingness to take appropriate risks.
Trustworthiness and ability to maintain confidentiality.
High energy, friendliness, engaging manner, persuasion skills, and service orientation.
Ability to foster teamwork and enlist the support and participation of others.
Innovation and support for organizational change to enhance effectiveness.
Accountability for personal performance and ability to set clear expectations for team performance.

Responsibilities

Develop and implement business strategies and sales and marketing plans aligned with the business unit’s operating plan.
Develop the sales forecast and remain accountable for sales goals, key metrics, and budget achievement.
Direct sales and administrative staff, including hiring, training, performance coaching, and management.
Complete weekly ride-alongs with sales personnel to provide training and coaching.
Assist with new customer solicitation, bid preparation, and customer retention strategies.
Meet regularly with sales personnel to review CRM sales activity funnels, customer retention and relationship activities, performance against goals, production, and training needs.
Proactively contact assigned accounts to identify customer needs, changing requirements, and potential issues, and resolve them as appropriate.
Work with business unit leadership to develop and implement pricing strategies that meet company objectives.
Monitor market behavior and competitive trends to anticipate changing customer needs and proactively manage the customer base.
Maintain knowledge of company services, lines of business, and pricing structures to support sales personnel.
Complete required sales reports thoroughly and on time.
Review Customer Service Agreements for terms and conditions, pricing, accuracy, and other requirements.
Perform other job-related duties as required.