Sales Manager

Alexa MGMT • Austin, TX

2d

About The Position

The Sales Manager oversees inbound sales leads and contracts across multiple properties in the Alexa MGMT portfolio. The role ensures exceptional customer service and internal communication from initial lead generation through successful handoff to the events team. It includes client communication, lead generation and community involvement, contract negotiation, property tours, and coordination of details and expectations with team members. Work from home may be approved after the probationary period and achievement of metrics. The position requires working nights and weekends as required by the business, along with physical activity in a fast-paced environment.

Requirements

• Minimum of two years of hotel, restaurant, or venue experience in a high-volume, fast-paced environment is preferred.
• Prior sales experience.
• High school graduate or GED.
• Some restaurant experience and interest in or knowledge of beer, wine, and liquor.
• Excellent communication and interpersonal skills, including writing, proofreading, and speaking.
• Ability to manage multiple projects.
• Highly organized and detail oriented.
• Ability to accomplish projects with little supervision.
• Exceptional customer service ethic and high expectations for quality.
• Public relations skills.
• POS experience.
• Experience with Tripleseat or similar event coordination software.
• Problem-solving or conflict management skills.
• Ability to work nights and weekends as required by the business.
• Ability to stand or walk for long periods, regularly climb stairs, use stepladders, frequently bend, and lift up to 40 pounds.

Nice To Haves

• Some college or technical education preferred.

Responsibilities

• Generate leads and prospect for sales opportunities.
• Respond to and follow up on leads before contract execution.
• Conduct property tours, negotiate terms, and prepare contracts.
• Turn over contracted business comprehensively to events and operations teams and ensure all parties uphold contractual obligations.
• Maintain a clean and up-to-date sales funnel in the system.
• Oversee venue scheduling for external and internal use.
• Communicate with clients and coordinate details and expectations with team members.
• Participate in community involvement and represent the hotel and restaurant professionally.

Benefits

• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Base salary of $55,000
• Sales incentive based on contracted revenue and group satisfaction survey scores

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED