Sales Manager
About The Position
The Sales Manager helps prospective members discover Orangetheory Fitness, learn how the workouts can support their goals, and begin their fitness journey. This energetic, goal-oriented, and persistent role focuses on bringing new people into the studio, converting leads, generating memberships, and helping the studio meet revenue and new-join targets. The Sales Manager is expected to remain confident, reliable, and solution-oriented when issues arise, provide excellent customer service, and collaborate with colleagues across departments. Success is measured by meeting the studio’s revenue budget during the first 30 days and exceeding it from the second 30 days onward, as well as strong interdepartmental communication and collaboration and achievement of new-join targets. The position may also cross-train with the Operations Manager on facility issues such as maintenance and studio cleanliness. Empire Portfolio Group owns, operates, and supports more than 140 Orangetheory Fitness studios across multiple states. The company describes a culture of internal career growth, community involvement, and diversity and inclusion.
Requirements
- High school diploma or equivalent.
- 1–2 years of sales experience, preferably in fitness.
- Strong sales and communication skills.
- Attention to detail and ability to establish effective working relationships with prospective and existing members.
- Ability to multitask with minimal supervision.
- Flexibility and willingness to handle various tasks independently and meet deadlines.
- Excellent customer service.
- Passion for sales and fitness.
Responsibilities
- Conduct lead outreach, conversion, and generation.
- Greet everyone who enters the studio with enthusiasm, energy, and knowledge.
- Give studio tours.
- Sell memberships to help the studio thrive and meet monthly goals.
- Follow up with prospective members.
- Handle member concerns professionally and objectively, with the goal of resolving them.
- Participate in marketing and outreach events and initiatives.
- Work with the manager to meet monthly KPIs.
- Cross-train with the Operations Manager to help with facility issues, including studio maintenance and cleanliness.
- Contribute to revenue and new-join targets and effective interdepartmental communication and collaboration.
Benefits
- Health insurance
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Training and development
- 401(k) plan
- Performance-based bonus
- Competitive salary
- Employee discounts on Orangetheory classes
- Entertainment and travel perks
- Free counseling services
- $250 for every successful employee referral
- Career growth opportunities and internal promotions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
