Sales Manager

Bentley Legacy Group LLC•New Orleans, LA

About The Position

The Sales Manager is responsible for attaining assigned goals tied to the overall performance of the hotel. The role coordinates group, transient, and catering sales solicitations and bookings to maximize revenue; manages sales budgets and revenue forecasts; develops market strategies; and maintains relationships with clients, community organizations, marketing partners, and internal departments. The Sales Manager may travel as required and may act on behalf of the General Manager during the General Manager’s absence, performing other duties as requested by management.

Requirements

Two years of hotel sales experience preferred.
Valid driver’s license in the applicable state.
Highly developed verbal and written communication skills to negotiate, convince, sell, and influence hotel managerial personnel, guests, and corporate clients.
Thorough experience with professional selling skills, including opening, probing, supporting, and closing.
Strong analytical skills and strategic vision for establishing appropriate sales deployment.
Proficiency in general computer knowledge, especially Microsoft Office products.
Ability to work independently and manage multiple tasks simultaneously.
Strong organization and presentation skills.
Ability to interact effectively with and manage people of diverse socioeconomic, cultural, disability, and ethnic backgrounds while solving complex problems and creating a productive sales team.
Advanced knowledge of principles and practices within sales, marketing, and hospitality.
Ability to work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
Ability to work with and understand financial information and data and perform basic arithmetic functions.

Nice To Haves

Two years of hotel sales experience.

Responsibilities

Attain assigned sales, revenue, solicitation-call, individual, team, and budgeted goals.
Coordinate group, transient, and catering sales solicitations and bookings to maximize overall revenue.
Develop, recommend, implement, and manage the department’s annual budget.
Coordinate preparation of monthly Rooms revenue forecasts for the current and upcoming months and help maintain accuracy within a 5% margin of error.
Conduct outside sales calls and sales tours, and entertain clients.
Understand contract terms and negotiate those terms.
Maintain market awareness to predict revenue opportunities and establish proactive strategies.
Monitor production from top accounts and evaluate market trends.
Follow Bentley Legacy Group company and sales standards and metrics, using the CRM to manage hotel business, generate reports, enter business, block space, and build accounts.
Maintain visibility in local community and industry organizations.
Attend or conduct required daily, weekly, and monthly meetings and other management-required functions; provide training on a rotational basis.
Maintain professional working relationships and open communication with marketing partners and internal departments to achieve initiatives.
Travel as required.
Act on behalf of the General Manager in the General Manager’s absence and perform other duties as requested by management.