Sales Manager
About The Position
The Sales Manager manages the In-Home Sales Representatives and Sales Support Representatives and is accountable for the location’s annual sales and customer satisfaction goals. The role coaches and develops the sales team, supports consistent use of the sales process, and monitors performance to identify and address opportunities for improvement. The manager works with other managers, the CORO Leadership Team, and Marketing to support operational results and organizational alignment, maximize marketing effectiveness, and manage the sales budget. The position also provides ongoing training, conducts sales meetings and performance reviews, and fosters an environment where customers and employees are treated with dignity and respect.
Responsibilities
- Manage In-Home Sales Representatives and Sales Support Representatives.
- Achieve annual sales and customer satisfaction goals for the location.
- Coach and develop the sales team to meet objectives, cooperate as a team, and learn from individual successes, including conducting sales ride-alongs.
- Track sales metrics, monitor daily results, and analyze results to determine corrective action.
- Develop annual sales goals for the team by territory and Sales Representative.
- Conduct sales meetings, including plan reviews and role-playing.
- Hold one-on-one meetings with Sales Representatives to review sales activity and establish corrective plans as needed.
- Teach the sales process by modeling core behaviors and communicate clearly about the sales process system.
- Establish an environment where customers and employees are treated with dignity and respect.
- Deliver ongoing training and hold sales contests.
- Conduct an annual formal performance review with each Sales Representative.
- Work with other managers as a team member to provide the best operational results.
- Work with Marketing to maximize marketing expense and generate sufficient inquiry, lead, and appointment rates.
- Establish and maintain the sales budget.
- Participate as a team member on the CORO Leadership Team to ensure alignment with organizational goals and direction.
Benefits
- 401(k) plan with employer fixed contributions and company matching
- Profit sharing
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible Spending Accounts (FSAs)
- Health Savings Account (HSA)
- Health Reimbursement Account (HRA)
- Life insurance
- Paid time off
- Paid holidays
- Paid maternity leave
- Paid parental leave
- Career growth planning and nationwide career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
