Sales Manager

Everstory Partners • Akron, OH

1d • Hybrid

About The Position

The Sales Manager at Everstory leads all Sales initiatives and practices. You are tasked with developing our front line Sales Counselors, and driving performance through a customer focused experience. This role will be an empathetic professional that understands the value of providing our families with all options in their time of need.

Requirements

• High School diploma or equivalent.
• 3+ years of sales experience with proven track record, preferably in a B2C industry.
• 1 year of supervisory or management experience.
• Proven leadership ability, excellent customer service, sales and communication skills.
• Ability to supervise, motivate, and train sales personnel; can appropriately handle employee relations and performance issues.
• Capable of developing new and effective methods of increasing sales in a competitive environment.
• Enjoys interacting and collaborating effectively with others in a team atmosphere.
• Well organized with strong time management skills.
• Possesses confidence and professionalism to interact with clients over the phone and in person.
• Ability to work with clients one on one & build strong customer relationships.
• Possesses the desire to set your own schedule and ability to work evening and weekend hours.
• Must possess a valid driver's license and access to a personal vehicle.
• Offsite appointments will occur in this role including meetings with clients and community events.
• Mileage reimbursement is provided for travel associated with job duties.
• Able to travel to potential clients homes located anywhere in the geographic region served by the location.
• Able to obtain any relevant professional licensing required within 90 days of employment.
• This position requires availability to work some holidays, evenings and weekends as needed.

Nice To Haves

• Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Responsibilities

• Collaborating with sales staff to ensure the attainment of sales goals.
• Monitoring production at location and developing the sales team.
• Providing direction in the hiring, promotion, and training of assigned staff, ensuring company policies are followed.
• Ensures the best possible results from presentations to current and potential clients.
• Communicating frequently with all departments to ensure support of location needs.
• Daily evaluations of sales activity in order to provide recommendations and best practices.
• Coordinating employee scheduling to ensure coverage at all times.

Benefits

• Base salary pay with a performance-driven bonus plan tied to cemetery and funeral revenue
• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Career Advancement and Training
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED