Sales Manager

Ulta Beauty, Inc. • Hyannis, MA

17d

About The Position

The Sales Manager leads the store’s sales team and retail business, excluding boutiques, in alignment with Ulta Beauty’s mission, vision, and values. The role is accountable for sales, service, operational processes, Net Promoter Score, and delivering an exceptional guest experience. The Sales Manager leads Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers, focusing on business performance, associate development, and operational execution. The position requires a passion for the beauty industry, strong guest service, product knowledge, and the ability to lead and develop a team.

The Sales Manager drives sales growth and profitability by monitoring performance, analyzing financial and operational reports, planning store events, and managing scheduling needs in coordination with the General Manager. The role attracts, develops, and retains talent; promotes an inclusive and collaborative team culture; and ensures associates receive ongoing training and coaching. The Sales Manager also ensures store compliance, execution of operational tasks, inventory control, loss prevention, and adoption of company initiatives and tools.

The role requires a flexible, full-time schedule that includes days, evenings, weekends, and holidays, and attendance at corporate business meetings and conferences. The pay range is $26.00–$34.00 per hour, with the opportunity for eligible associates to earn additional compensation under the Company’s bonus plan. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits.

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Demonstrated financial management ability, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Demonstrated retail management ability, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change and leading others through change; building collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to perform the stated physical activities and lifting requirements, with reasonable accommodation considered through the Company’s interactive process where applicable.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Promote accountability for retail and service sales, guest loyalty, payroll, omni-channel performance, and retail shrink goals.
• Identify underperforming metrics and develop strategies to improve profitability, operational excellence, and top-line sales growth.
• Use store forecasts and payroll budgets to support scheduling, productivity, sales goals, and timely workload completion; communicate needs to the General Manager.
• Plan and execute in-store events that enhance the guest experience and support sales, brand collaboration, and payroll goals.
• Review and respond to financial and operational reporting, including store visit and audit results.
• Perform makeup applications, skincare analyses, and product demonstrations for guests.
• Stay informed about industry trends, products, services, ingredients, and benefits.
• Maintain regular attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain a diverse team and address staffing needs and open positions.
• Build an engaged team through collaboration, communication, and prioritization of work; foster an inclusive environment that supports associate growth.
• Support associate development through training, competency-based feedback, coaching, performance reviews, succession planning, and individual development plans.
• Participate in ongoing training and ensure direct reports participate in brand and category education.
• Build professional relationships with brand partners to support shared sales and service goals.
• Work with the leadership team to set priorities, provide direction and support, and share best practices.
• Execute the Guest Engagement Leader program through business ownership, coaching, and leadership of a helpful and friendly guest experience.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use company scheduling and task-management tools to manage attendance, schedules, and store workload.
• Protect company assets and minimize loss by maintaining safety, inventory control, cash management, and loss-prevention standards.
• Execute inventory-control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns; complete theft reporting as necessary.
• Support adoption of company initiatives and technology, communicate expectations, and ensure store tasks are completed.
• Use company programs, tools, and resources to improve store performance.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive conditions to field leadership.
• Attend corporate business meetings and conferences.

Benefits

• Paid time off for full-time positions.
• Health insurance for full-time positions.
• Dental insurance for full-time positions.
• Vision insurance for full-time positions.
• Life insurance for full-time positions.
• Disability benefits for full-time positions.
• Eligible associates may earn additional compensation under the Company’s bonus plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed