Sales Manager

Orangetheory•Westbrook, ME

About The Position

The Sales Manager helps prospective members discover Orangetheory Fitness by welcoming them to the studio, discussing their goals, and supporting them on their fitness journey. The role focuses on generating and converting leads, selling memberships, and helping the studio meet or exceed revenue and new-join targets. The Sales Manager is expected to be energetic, goal-oriented, persistent, reliable, and solution-oriented, and to provide excellent customer service to prospective and existing members. The position also contributes to marketing and outreach events, communicates and collaborates across departments, and works with the manager to achieve monthly KPIs. The Sales Manager cross-trains with the Operations Manager to assist with studio facility issues such as maintenance and cleanliness. Success is measured by studio revenue performance, new-join targets, and effective inter-departmental communication and collaboration.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of sales experience, preferably in the fitness industry.
  • Strong sales and communication skills.
  • Attention to detail and ability to establish effective working relationships with prospective and existing members.
  • Ability to multitask with minimal supervision.
  • Flexibility and willingness to handle various tasks independently and meet deadlines.
  • Ability to provide excellent customer service.
  • Passion for sales and fitness.

Nice To Haves

  • Sales experience in the fitness industry.

Responsibilities

  • Conduct lead outreach, conversion, and generation.
  • Greet everyone entering the studio with enthusiasm, energy, and knowledge.
  • Give studio tours.
  • Sell memberships to help the studio thrive and meet monthly goals.
  • Follow up with prospective members.
  • Handle member concerns professionally and objectively, with the goal of resolving them.
  • Participate in marketing and outreach events and initiatives.
  • Work with the manager to achieve monthly KPIs.
  • Cross-train with the Operations Manager and help address facility issues, including studio maintenance and cleanliness.
  • Collaborate and communicate effectively with other departments.
  • Work toward studio revenue and new-join targets.

Benefits

  • Health, medical, dental, and vision insurance.
  • Paid time off.
  • Training and development.
  • 401(k) plan.
  • Performance-based bonus.
  • Competitive salary.
  • Employee discounts on Orangetheory classes and other entertainment and travel perks.
  • Free counseling services.
  • $250 for every successful employee referral.
  • Career growth and internal promotion opportunities.
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