Sales Manager

Raymour and Flanigan•West Springfield, MA

About The Position

The Sales Manager oversees showroom sales associates and coordinates showroom operations. The role establishes individual and team goals, develops sales plans, monitors performance, and supports associates through coaching and mentoring. The Sales Manager also oversees merchandising, associate performance, sales, operations, and financial performance while communicating with partner departments and management. The position requires a flexible schedule, including nights, weekends, holidays, and special events, and involves moving around the showroom and moving furniture for merchandising and demonstrations.

Requirements

At least 3 years of leadership experience in high-volume retail management.
Professional communication, interpersonal, and organizational skills.
Proficient computer skills and ability to learn new programs.
Strong mentoring, coaching, and development skills.
Proven record of retail sales success and desire to succeed in a revenue-driven atmosphere.
Ability to work a flexible schedule, including nights, weekends, holidays, and special events.
Authorization to work in the U.S. without requiring visa sponsorship now or in the future.
Ability to move about the showroom frequently over an 8–12-hour period to attend to customer needs.
Ability to walk, stand, or sit for extended periods as customer needs dictate.
Ability to push and pull furniture for merchandising and customer demonstrations.

Nice To Haves

Associate degree or higher preferred.

Responsibilities

Train, schedule shifts for, and supervise sales associates.
Coordinate showroom operations by establishing goals for sales associates.
Set objectives, plan, organize, and direct sales associates to meet objectives and maximize their potential.
Consult with each sales associate to establish monthly sales goals and action plans.
Coach, advise, support, and motivate associates to help them meet sales objectives.
Monitor sales consultants’ daily performance and compare it with weekly objectives.
Maximize merchandising efforts through effective displays, signage, and sales-floor or store arrangements that are attractive and welcoming.
Oversee associate performance, sales, operations, and financial performance.
Establish and implement individual and team goals.
Communicate effectively with partner departments and management.
Coordinate merchandise placement on the showroom floor with store management.
Create a work environment in which associates understand that their success is largely dependent on the team’s success.
Perform additional functions assigned at management’s discretion.