Sales Manager

Dunn's HVAC, Plumbing & Electrical•Anniston, AL

12d

About The Position

Southern Home Services, a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States, is seeking a Sales Manager for Dunn’s HVAC, Plumbing & Electrical in Anniston. The role supports business expansion by growing revenue, developing sales professionals, and delivering hands-on training. The Sales Manager leads sales efforts across HVAC, plumbing, and electrical trades and helps ensure the appropriate people and resources are assigned to customer calls. The position is exempt and is usually performed in an indoor office environment.

Requirements

3–5 years of experience leading a sales team or in successful sales leadership roles.
Proven ability to cultivate high-level relationships with key decision-makers.
Skilled in leading change management initiatives.
Strong strategic thinking and creative problem-solving capabilities.
Self-motivated and proactive, with a drive for results.
Excellent communication and collaboration skills, with the ability to build trust and rapport with direct reports and across the organization.
Effective time management and attention to detail, with the ability to handle competing priorities and deliverables.
Valid driver’s license and at least three years of driving experience.
Proficiency in Microsoft Suite/Office.

Nice To Haves

HVAC, plumbing, and electrical industry knowledge and experience.
ServiceTitan experience.

Responsibilities

Exceed daily, monthly, and yearly sales goals through effective strategies and performance optimization across revenue channels, including Home Comfort Advisors, technicians, plumbers, electricians, and Customer Service Representatives.
Oversee multi-trade sales efforts across HVAC, plumbing, and electrical, using financing and payment options to improve sales effectiveness and customer satisfaction.
Review the dispatch board and coordinate with dispatch and department managers to assign appropriate technicians, Home Comfort Advisors, and resources to each call.
Manage hands-on, face-to-face training programs for management and non-management staff; establish and monitor KPIs and continuously improve training programs.
Collaborate with sales and service teams to develop sales strategies, analyze local markets, and recommend products, services, and sales techniques to improve customer satisfaction, market share, and customer loyalty.
Provide support during nights, after hours, weekends, and holidays as needed to support operations and sales objectives.
Recruit, train, and mentor the sales team and help integrate the “Southern Model” to align with company practices and standards.