Sales Manager

Everstory Partners•Columbus, OH

19d•$70,000 - $80,000•Onsite

About The Position

The Sales Manager leads sales initiatives and practices across multiple locations, develops Sales Counselors, and drives performance through a customer-focused experience. The role calls for an empathetic professional who helps families understand their options during a time of need. It is fully onsite and requires regular presence across assigned locations, with offsite appointments that may include client meetings and community events. Travel may include clients’ homes throughout the geographic region served by the location; mileage reimbursement is provided for work-related travel. The Sales Manager collaborates with sales staff to achieve sales goals, monitors location production, develops the sales team, and supports hiring, promotion, and training while ensuring company policies are followed. The role evaluates sales activity, recommends best practices, supports location needs through communication with other departments, and coordinates employee scheduling to ensure coverage. The position requires availability for some holidays, evenings, and weekends as needed. Relevant professional licensing must be obtained within 90 days of employment. Everstory Partners describes its mission as providing compassionate, personalized support to individuals and families experiencing loss. The company offers eligible full-time employees a benefits package and opportunities for personal and professional growth.

Requirements

High school diploma or equivalent.
At least 3 years of sales experience with a proven track record; B2C experience preferred.
At least 1 year of supervisory or management experience.
Proven leadership ability and excellent customer service, sales, and communication skills.
Ability to supervise, motivate, and train sales personnel and appropriately handle employee relations and performance issues.
Ability to develop effective methods for increasing sales in a competitive environment.
Ability to interact and collaborate effectively with others in a team atmosphere.
Strong organization and time-management skills.
Confidence and professionalism when interacting with clients by phone and in person.
Ability to work one-on-one with clients and build strong customer relationships.
Desire to set one’s own schedule and ability to work evening and weekend hours.
Valid driver’s license and access to a personal vehicle.
Ability to travel to potential clients’ homes anywhere in the geographic region served by the location.
Ability to obtain relevant professional licensing within 90 days of employment.
Availability to work some holidays, evenings, and weekends as needed.

Nice To Haves

Sales experience in a B2C industry.

Responsibilities

Collaborate with sales staff to ensure sales goals are attained.
Monitor production at the location and develop the sales team.
Provide direction in hiring, promotion, and training of assigned staff, ensuring company policies are followed.
Ensure the best possible results from presentations to current and potential clients.
Communicate frequently with all departments to ensure support for location needs.
Evaluate sales activity daily and provide recommendations and best practices.
Coordinate employee scheduling to ensure coverage at all times.
Travel to offsite client appointments and community events, including visits to potential clients’ homes across the region served by the location.

Benefits

Base salary with a performance-driven bonus plan tied to cemetery and funeral revenue.
Medical, dental, vision, life, AD&D, and short-term disability insurance.
Tuition reimbursement.
Anniversary award for each year of service.
Career advancement and training, including the Aspiring Managers Program.
Everstory Cares Employee Assistance Fund.
Legend Award Program.
Funeral and cemetery benefits.
Employee referral bonus.
401(k) with company match.
Mileage reimbursement for travel associated with job duties.