Sales Manager

Blue Chip Casino Hotel SpaMichigan City, MI
Onsite

About The Position

This position will enhance relationships with key corporate business and travel industry accounts. Promotes and maintains the highest level of customer service to all guests, while staying alert to their needs. Coordinates customer specifications with other departments and responds to customer issues to ensure a quality experience. Maintains and updates monthly and yearly goals, as assigned by the Director. Researches and prospects for new and repeat business. Attends all Trade Shows, and Sales Meetings. Attends industry related outside meetings and functions. Travel 25%. Must be able to aggressively solicit new business through outside sale calls. Must be able to effectively set forth plans and actions and be held accountable and achieve set goals. Maintain a close relationship with clients to ensure their functions were satisfactory. Follow up on all past meetings and functions to ensure guest satisfaction.

Requirements

  • Travel 25%.
  • A minimum of 2 years hotel sales experience.

Nice To Haves

  • Excellent verbal and written communication skills.

Responsibilities

  • Enhance relationships with key corporate business and travel industry accounts.
  • Promote and maintain the highest level of customer service to all guests, while staying alert to their needs.
  • Coordinate customer specifications with other departments and respond to customer issues to ensure a quality experience.
  • Maintain and update monthly and yearly goals, as assigned by the Director.
  • Research and prospect for new and repeat business.
  • Attend all Trade Shows, and Sales Meetings.
  • Attend industry related outside meetings and functions.
  • Aggressively solicit new business through outside sale calls.
  • Effectively set forth plans and actions and be held accountable and achieve set goals.
  • Maintain a close relationship with clients to ensure their functions were satisfactory.
  • Follow up on all past meetings and functions to ensure guest satisfaction.
  • Participate in the development of new projects.
  • Negotiate contracts ensuring that all pertinent aspects of solicitation is complete and documented.
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