Sales Manager (Multi-Family) - Oklahoma City, OK

HD Supply•Oklahoma City, OK

About The Position

The Sales Manager for the Multi-Family vertical leads field account representatives selling MRO (maintenance, repair, and operations) supplies and other products to customers in the apartment industry. The role is responsible for managing and directing a sales force to achieve territory sales and profit goals, setting short- and long-term sales strategies, recommending sales and marketing programs, and developing sales and customer-retention programs that support performance, profitability, and customer satisfaction. The position also plans, forecasts, and reports on sales and competitive-pricing activities and tactics. The territory includes Oklahoma City and Tulsa, Oklahoma; West Arkansas; and Lubbock, Texas. The role involves approximately 50% travel across assigned markets. The posting also states that overnight travel is typically required more than 50% of the time. A company or personal vehicle must be operated consistently for more than 20% of the average work week. The company will run a Motor Vehicle Record report, and an acceptable report is required. The role manages a group or team of professional individual contributors and may indirectly supervise support staff. It is generally based in a comfortable indoor work area, with most time spent sitting, frequent opportunity to move about, and rare need to move or lift light articles. The position typically requires a bachelor's degree in a related discipline and 7 or more years of related experience; certification may be required, and an advanced degree may offset less experience in some disciplines.

Requirements

Typically requires a BS/BA in a related discipline.
Generally requires 7 or more years of experience in a related field.
May require certification.
An acceptable Motor Vehicle Record report is required.
Previous sales management and people leadership experience is preferred, preferably in the Multi-Family industry.
Ability and willingness to travel approximately 50% throughout the territory.
Proven ability to lead, coach, mentor, and develop a high-performing sales team.
Demonstrated success in growing a market and achieving or exceeding sales goals.
Experience in B2B sales and consultative selling.
Strong relationship- and rapport-building skills with customers and internal partners.
Experience evaluating talent, building teams, and driving individual and team performance.
Highly organized, with the ability to manage multiple priorities and territories effectively.
Excellent written and verbal communication skills and a collaborative, team-oriented leadership style.
Proficiency in MS Excel and Salesforce or a similar CRM.
Ability to operate a company or personal vehicle consistently for more than 20% of the average work week.

Nice To Haves

Previous sales management and people leadership experience, preferably within the Multi-Family industry.
Experience in business-to-business sales and consultative selling.
Knowledge of MRO/facilities products, including hardware, electrical, lighting, and related product categories.
Experience managing or selling across a large volume of product lines.
Proficiency in Salesforce or a similar CRM.

Responsibilities

Manage the day-to-day activities of sales representatives, which may be grouped by channel, market, or product unit.
Define the sales process and develop efficient, creative sales strategies that drive desired outcomes; identify opportunities for improvement.
Analyze information and develop reports to identify territory opportunities for sales and revenue growth.
Spend time in the field and interact with customers and internal partners to resolve escalated issues.
Develop sales processes that drive desired outcomes and increase market share in the assigned territory.
Manage and develop direct reports, including outside sales and special product sales.
Review performance management, identify successful candidates, and coach and develop the team for career development and sales growth.
Plan, forecast, and report on sales and competitive-pricing activities and tactics.
Design and recommend sales and marketing programs, and set short- and long-term sales strategies.
Develop and implement sales and customer-retention programs to optimize sales performance, profitability, and customer satisfaction.