Sales Manager, Shops At Merrick Park

KnitWell Group • Coral Gables, FL

2d • Onsite

About The Position

The Sales Manager is part of the store leadership team and partners with the Store Manager to bring the Ann Taylor brand experience to life, cultivate customer and associate engagement, and drive sales through an omnichannel customer experience. The role fosters genuine customer connections and a strong store culture by educating, coaching, and mentoring associates in brand behaviors and authentic relationship-building. In partnership with the Store Manager, the Sales Manager helps build a high-performing team, drive results, and deliver operational excellence.

Requirements

• Excellent customer service and interpersonal skills.
• Strong people management skills and ability to develop talent.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to create action plans to drive results.

Nice To Haves

• One year of retail management experience (preferred).
• A hospitality mindset when connecting with customers.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Build genuine customer relationships by ensuring high associate engagement and customer service levels.
• Model brand behaviors and cultivate a customer-centric culture.
• Onboard new hires and develop an effective team of associates.
• Create an inclusive store environment where associates feel welcome and engaged.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Uphold the highest brand visual standards for merchandise on the sales floor.
• Lead activities that drive the store’s financial and operational performance.
• Balance selling responsibilities with overall store operations.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed